Ratings based on 798 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jan 2025
Clean, tips needed like elsewhere in Cancun. Good location between hotel zone and downtown.
by A verified traveler
Posted 16 Jan 2025
Good
by A verified traveler
Posted 7 Jan 2025
The room was dirty and had a terrible smell. Despite requesting an air freshener, the staff never provided one. After I shared my concerns, they falsely accused me of staining their pillow and demanded $20, threatening to call the police if I refused. Completely unprofessional—do not stay here.
Not happy with Expedia too. How come they select a hotel like this.
by A verified traveler
Posted 27 Dec 2024
No safe in room, light not work in bathroom, WiFi very bad no internet, restaurant mediocre at best, no coffee in room or small fridge, same scrambled eggs and sausage and toast for breakfast everyday
Motel 6 would be better
by A verified traveler
Posted 27 Dec 2024
Nothing unique
by A verified traveler
Posted 23 Dec 2024
Construction
by A verified traveler
Posted 28 Nov 2024
Hotel didn't respect the price the was shown once I reserved.
by A verified traveler from Waukegan
Posted 10 Nov 2024
I like the staff fredly professional, what i didn't inspect was no refrigerator in the room.
by A verified traveler
Posted 3 Nov 2024
Everything is at walking distance, I totally recommend to anyone.
by A verified traveler
Posted 2 Nov 2024
