Ratings based on 978 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Great hotel in a quiet area. The staff were very friendly & accomodating, but we did wait for quite a while for service & delivery of food, more than likely caused by staff shortages. Other than that excellent se
Comment from Hotel Management
27 Nov 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi Ralf,Thank you for choosing Ramada By Wyndham Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada By Wyndham Diplomat Canberra Team
by A verified traveler
Posted 25 Nov 2024
Clean and staff were great
Comment from Hotel Management
27 Nov 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi Larry,Thank you for choosing Ramada By Wyndham Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada By Wyndham Diplomat Canberra Team
by A verified traveler
Posted 18 Nov 2024
From check in to check out everything was great. Rooms were spacious and clean, great location for my plans. Staff were lovely, had a lovely vibe, free parking was great. Definitely will be back to start when next in Canberra.
Comment from Hotel Management
24 Nov 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi LEISA,Thank you for choosing Ramada By Wyndham Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada By Wyndham Diplomat Canberra Team
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi MatthewThank you for choosing Ramada By Wyndham Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada By Wyndham Diplomat Canberra Team
by A verified traveler
Posted 15 Nov 2024
Beautiful room.
Comment from Hotel Management
18 Nov 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi Marvin,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada By Wyndham Diplomat Canberra Team
by A verified traveler
Posted 4 Nov 2024
Good hotel, central to Canberra attractions
Comment from Hotel Management
10 Nov 2024 by Guest Services, Hotel Management
Thank you for choosing Ramada Encore. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Guest Services
by A verified traveler
Posted 1 Nov 2024
Safe, clean and nice staff
Comment from Hotel Management
3 Nov 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi Gewen,Thank you for choosing Ramada By Wyndham Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada By Wyndham Diplomat Canberra Team
by A verified traveler
Posted 24 Oct 2024
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Comment from Hotel Management
27 Oct 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi Therese Ann,Thank you for choosing Ramada By Wyndham Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada By Wyndham Diplomat Canberra Team
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Thank you for choosing Ramada By Wyndham Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada By Wyndham Diplomat Canberra Team
by A verified traveler
Posted 20 Oct 2024
It was a bit shabby and the room was dusty.
The complimentary slippers 1 pair was dirty.
The skirting boards were dusty and the bath had a ring around it.
Comment from Hotel Management
21 Oct 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi Antonio,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada By Wyndham Diplomat Canberra Team
