Ratings based on 968 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Check in and out quick and efficient
Comment from Hotel Management
7 Nov 2024 by Aure, Hotel Management
Dear Helen,Thank you for taking the time to provide feedback on your stay. We are delighted to hear that you enjoyed your experience and that you found our service efficient.We look forward to our next opportunity to welcome you to Canberra.Warm regards,AureGuest Experience
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
6 Nov 2024 by Aure, Hotel Management
Dear Ka Ho,Thank you for taking the time to rate your stay with us. We are delighted to hear that you enjoyed your experience and look forward to welcoming you back!
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
6 Nov 2024 by Aure, Hotel Management
Dear Peter,Thank you for taking the time to rate your stay. We are glad to hear that you enjoyed your experience and look forward to our next opportunity to welcome you in.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
6 Nov 2024 by Aure, Hotel Management
Dear Selwyn,Thank you for taking the time to rate your stay with us. We hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,AureGuest Experience
by A verified traveler
Posted 7 Oct 2024
Great location, the staff was nice. The carpets on our room needs a deep clean. Other than that we were happy with our stay. Very convenient for Floriade
Comment from Hotel Management
6 Nov 2024 by Aure, Hotel Management
Dear Matthew, Thank you for taking the time to provide feedback on your stay. We are especially glad to hear that you enjoyed your interactions with our staff and the unique location within Canberra.Currently we are in the process of updating the carpets in our rooms and we hope to welcome you back to a refreshed Novotel Canberra in the future.Warm regards,AureGuest Experience
by A verified traveler
Posted 22 Sep 2024
Expected better from Novotel
Dated rooms and facilities and very basic breakfast buffet..
Comparing to our stay at crown plaza a month ago..
by A verified traveler
Posted 15 Sep 2024
Very convenient place to stay when In Canberra
by A verified traveler
Posted 14 Sep 2024
by A verified traveler from Greenwell
Posted 12 Sep 2024
by A verified traveler from Denhams Beach
Posted 4 Sep 2024
