Ratings based on 1,768 Verified Reviews

4.1 out of 5
83% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 1 Jan 2025
Property in general is old but good.We stayed for 3 nights out of which we couldn’t sleep for 2 nights as it was too hot and AC wasn’t cooling at all .Guests cannot select their temperature and fan speed.We complained twice but nothing could be done .They gave us a fan but it was very uncomfortable.Their lobby had AC working and was much more comfortable than the actual room.Our room temp was 24.5 degrees consistently in-spite us setting AC at 20 ,so clearly no cooling whatsoever.We could hear neighbours using their washing machines late at night so poor sound proofing .Not staying here ever again
4 out of 5
by A verified traveler

Posted 30 Dec 2024
It was suitable accommodation for a 1night stay.
Comment from Hotel Management
30 Dec 2024 by Reception, Hotel Management
Thank you for your feedback! We look forward to your next stay - Nesuto Canberra
4 out of 5
by A verified traveler

Posted 23 Dec 2024
Staff are very friendly and helpful.
Comment from Hotel Management
23 Dec 2024 by Reception, Hotel Management
Thank you for your feedback! We look forward to your next stay - Nesuto Canberra
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Reception, Hotel Management
Thank you for your feedback! We look forward to your next stay - Nesuto Canberra
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Lovely spacious room for our stay. Clothes washing options were a godsend. Very thoughtful staff. Convenient for the city. 🙏
Comment from Hotel Management
18 Nov 2024 by Reception, Hotel Management
Thank you for your feedback! We look forward to your next stay - Nesuto Canberra
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Reception, Hotel Management
Thank you for your feedback! We look forward to your next stay - Nesuto Canberra
4 out of 5
by A verified traveler

Posted 6 Oct 2024
This property is centrally located in Canberra City, across from the large Canberra Centre, close to a wide variety of eating options from fast food to fine dining. Public transport is close. Great location for our 5 days in Canberra.
Comment from Hotel Management
7 Oct 2024 by Reception, Hotel Management
Thank you for your feedback! We look forward to your next stay - Nesuto Canberra
4 out of 5
by A verified traveler

Posted 4 Oct 2024 on Hotels
Was fine staff friendly and competent
Comment from Hotel Management
4 Oct 2024 by Reception, Hotel Management
Thank you for your feedback! We look forward to your next stay - Nesuto Canberra
5 out of 5
by A verified traveler

Posted 3 Oct 2024 on Wotif
Comment from Hotel Management
3 Oct 2024 by Reception, Hotel Management
Thank you for your feedback! We look forward to your next stay - Nesuto Canberra
5 out of 5
by A verified traveler

Posted 1 Oct 2024 on Wotif
Two tv’s , separate rooms, swimming pool, bathtub, two rooms, fully equipped kitchen. A very friendly staff!
Comment from Hotel Management
1 Oct 2024 by Reception, Hotel Management
Thank you for your feedback! We look forward to your next stay - Nesuto Canberra