Ratings based on 900 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
In general, good. A dental kit can be provided in the room.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Team Mantra, Hotel Management
Hi Jose,Thank you for the Review
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Team Mantra, Hotel Management
Hi Majorie,Thank you for the Review
by A verified traveler
Posted 27 Oct 2024
The hotel is in a good location, the rooms were clean and the staff was very helpful
Comment from Hotel Management
29 Oct 2024 by Mantra MacArthur Team, Hotel Management
Dear Ankie,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our location and found the rooms clean. It’s great to know our staff made a positive impression during your stay.We hope to welcome you back soon for another enjoyable visit!Regards,
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Mantra MacArthur Team, Hotel Management
Dear Michael,Thank you for your feedback and for rating us.We're glad to hear you had a positive experience during your stay. Your insights are valuable to us, and we’re always looking for ways to improve.We hope to have the pleasure of welcoming you back soon for an even better stay!Regards,
by A verified traveler
Posted 12 Oct 2024
Good transport links
Comment from Hotel Management
24 Oct 2024 by Mantra MacArthur Team, Hotel Management
Dear John,Thank you so much for your positive review! We’re thrilled to hear that you enjoyed the transport links in our location. Your satisfaction is important to us, and we hope to welcome you back soon!Regards,
by A verified traveler
Posted 10 Oct 2024
Unfortunately there was no evening dinner available. Room was very small for the cost
No additional pillows or blankets in the room
No air conditioning working did have a small fan heater however the smell from it when running was bad.
Comment from Hotel Management
24 Oct 2024 by Mantra MacArthur Management, Hotel Management
Dear Jacqueline,Thank you for your feedback. I’m sorry to hear that your stay didn’t meet your expectations. We appreciate your comments and will address your concerns with our team.We hope to have the chance to improve your experience in the future.Sincerely,
by A verified traveler
Posted 8 Oct 2024
Good service
Comment from Hotel Management
8 Oct 2024 by Mantra MacArthur Team, Hotel Management
Dear Helen,Thank you so much for your fantastic review! We're thrilled to hear you enjoyed our service. Our team works hard to ensure every guest has a memorable experience, and your kind words mean a lot to us. We look forward to welcoming you back on your next visit!Regards,
by A verified traveler
Posted 6 Oct 2024
Was generally good, parking a bit of an issue - hard to get a spot out the front to drop and collect bags
Comment from Hotel Management
8 Oct 2024 by Reception Team, Hotel Management
Dear Peter,Thank you for your feedback! We're glad to hear you had a generally good stay with us. We appreciate your comments about the parking situation and will look into ways to improve the experience for our guests. We hope to welcome you back soon!Regards,
by A verified traveler
Posted 21 Sep 2024
Great having car park space no in house dining Restaurant not walking distance
Comment from Hotel Management
24 Sep 2024 by Mantra MacArthur Management, Hotel Management
Dear Linda,Thank you for your feedback.I’m sorry to hear that the in-house dining option isn’t available and that the restaurant isn’t within walking distance. I understand how that can be inconvenient. We hope to welcome you again and hopeful when you return our restaurant will be operational againRegards,
