Ratings based on 988 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Perfect smaller room with first class amenities. Huge comfy bed.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Michelle - Guest Services, Hotel Management
Hi David,Thank you for your review. I hope to be able to welcome you back again in the future.Regards Guest Services
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Aidan, Hotel Management
Hi Katie,Thank you for taking the time to provide feedback about your stay here with us. I'm overjoyed to hear you had a great time, and we look forward to having you back again sometime soon!
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Aidan, Hotel Management
Hi Timothy,Thank you for taking the time to provide some feedback about your stay with us. I'm overjoyed you had a great time, and we look forward to welcoming you back again for another fantastic stay next time!
by A verified traveler
Posted 7 Oct 2024
My families love it very much.
Comment from Hotel Management
12 Oct 2024 by Aidan, Hotel Management
Hi Ni,Thank you for taking the time to provide some insight into your stay here with us. I'm glad to hear you and your family enjoy staying with us, and we look forward to having you back again sometime soon for another visit!
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Aidan, Hotel Management
Hi Sally,Thank you for taking the time to provide some feedback about your stay here with us. I'm glad to hear you had a pleasant time, and we look forward to welcoming you back again sometime soon!
by A verified traveler from Miami Beach
Posted 27 Sep 2024
Bed layout is hopeless
Comment from Hotel Management
1 Oct 2024 by Kathryn, Hotel Management
Hi CharlesWe appreciate that the unique room layout may not suit everyone. Thanks for your feedback.
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Kathryn, Hotel Management
Thanks James, appreciate your 5/5 rating.
by A verified traveler from Kelvin Grove
Posted 24 Sep 2024
Great location. Room was lovely, staff were extremely helpful. The only minus was the extra soft mattress, but that may be personal preference. Overall, great.
Comment from Hotel Management
1 Oct 2024 by Kathryn, Hotel Management
Hi ZoranThanks for the lovely review. Our mattresses are plush by design and can appreciate they may not suit everyone.
by A verified traveler
Posted 22 Sep 2024
Friendly informative staff. Great location, loved the lounge area.
Comment from Hotel Management
1 Oct 2024 by Kathryn, Hotel Management
Our dedicated team truly love what they do. Thanks for the great feedback!
