Ratings based on 671 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Great value property.
Comment from Hotel Management
13 Nov 2024 by Charm, Hotel Management
Thank you for your feedback, we look forward to seeing you again.RegardsBelconnen Way Hotel
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
13 Nov 2024 by Charm, Hotel Management
Thank you for your feedback, we look forward to seeing you again.RegardsBelconnen Way Hotel
by A verified traveler from Mickleham
Posted 31 Oct 2024
In good walking distance to our event, cafe and restaurant. Food was lovely.
Comment from Hotel Management
13 Nov 2024 by Charm, Hotel Management
Thank you for your feedback, we look forward to seeing you again.RegardsBelconnen Way Hotel
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
13 Nov 2024 by Charm, Hotel Management
Thank you for your feedback, we look forward to seeing you again.RegardsBelconnen Way Hotel
by A verified traveler
Posted 13 Oct 2024
Only the underground parking needs to be upgraded. No one use a key to unlock the gate any longer, especially where the car needs to stop on the top of a steepy slope that is dangerous.
Comment from Hotel Management
13 Nov 2024 by Charm, Hotel Management
Thank you for your feedback, we appreciate your concerns and are currently looking into updating our systemRegardsBelconnen Way Hotel
by A verified traveler
Posted 8 Oct 2024
Staff were argumentative when I was checking in, website says 10am check in time starts but they argued that it starts at 2pm. Once I advised them I had already called and asked about earlier check in they moved my room and allowed me to check in. The after hours key did not work, neither did the after hours phone number. Very disappointing. If it wasn’t for another guest who had a working key I would’ve been sleeping in my car.
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
13 Nov 2024 by Charm, Hotel Management
Thank you for your feedback, we look forward to seeing you again.RegardsBelconnen Way Hotel
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
13 Nov 2024 by Charm, Hotel Management
Thank you for your feedback, we look forward to seeing you again.RegardsBelconnen Way Hotel
by A verified traveler
Posted 19 Sep 2024
The lock on the room for meant we felt unsafe.
Lobby staff was excellent. Cleaners in the morning seemed to have little concept of the noise they were making.
The room was clean.
Comment from Hotel Management
13 Nov 2024 by Charm, Hotel Management
Thank you for your feedback, we look forward to seeing you again.RegardsBelconnen Way Hotel
