Ratings based on 37 Verified Reviews

3.7 out of 5
74% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Not what was expected

Posted 26 Apr 2019 on HomeAway
The room was not what was expected. The shower only provided like warm water and The pool was dirty.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2019
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2019 on Hotels
3 out of 5
by A verified traveler from Ocala, FL, UsA

Posted 18 Mar 2019
I know people can have a bad day, be overworked, etc. but the receptionist was particularly inept and rude. At checkin, she was incapable of locating my Ezpedia reservation, asked me repeatedly if inhad a reservation, walked back to the restaurant twice, and then she found it. Next, she stated I had only reservation for two adults, wantimg to charge extra for my 9 yr old daughter. I brought up my Expedi reservation after pleading with her for a temporary wifi code since I don't have an international roaming plan on my cell phone. Finally, pulling out my work phone from mu luggage, I brought up the reservation and then she admitted I had a reservation for three. She then threw the key across the counter amd said "ok". No mention of parking in back (Ia already knew) , or anything about the hotel. It's worth mentioning that the receptionist made this the worst checkin experience I have had anywhere in at least my ten years of international travel.
4 out of 5
by A verified traveler from San Jose, CR

Posted 28 Jan 2019
The restaurant has very good food, with good taste and price.
4 out of 5
by A verified traveler

Posted 15 Jan 2019
Very safe as they have onsite gated parking, the rooms are well kept. Excellent breakfast ! And the good part for us was the bar next door to get a few drinks after a long harrowing drive in the dark on rt 1 after leaving the airport with no luggage do to it being lost in transit. A nice stopping point on the way from point A to point B.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2019 on Hotels
4 out of 5
by A verified traveler

Posted 13 Aug 2018
Good experience with the hotel and the staff. Thanks
4 out of 5
by A verified traveler

Posted 13 Aug 2018
Best place to stay in cañas nice accomodation and excellent food at the restaurant
4 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Posted 30 May 2018 on Orbitz
When we arrived at 1 am there was some sort of block party going on in the main front building. Loud music and about 50 people. But once we got back into the compound to our room, we couldn't hear much. Breakfast was delicious and not too pricey. Beds were a little hard but we found that was normal at all the hotels we stayed at in Costa Rica. Definitely a nice hotel for a stay in Canas.