Ratings based on 981 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
poor
by A verified traveler
Posted 9 Nov 2024
Location of the property and cost
Dislike my room door lock malfunctioned so l wae locked out of my room. However the clerk got the master key right away and got me in.
by A verified traveler
Posted 2 Nov 2024
Amazing service and amazing staff!!
by A verified traveler from Pittsford
Posted 23 Oct 2024
by A verified traveler
Posted 18 Oct 2024
Staff was very polite.
by A verified traveler
Posted 14 Oct 2024
we had a good experience at this property, people were very friendly and hotel was clean.
by A verified traveler
Posted 9 Oct 2024
the parking lot was in poor condition
by A verified traveler
Posted 9 Oct 2024
Excellent front desk staff, very helpful.
by A verified traveler
Posted 4 Oct 2024
It felt comfortable and relaxing. Nice quiet getaway
by A verified traveler from Twin Lake
Posted 3 Oct 2024
Pros and cons...let's start with Pros. Convenient location, comfy bed. Cons, room lighting was odd ..nothing plugged in and no light by door. Bathroom had light/fan combo which was really loud so that couldn't even be used as a decent light by the door. Tv remote didn't operate on/off of TV, (which was also not plugged in) so I had to get up to turn off tv-super inconvenient! Breakfast was packaged donuts/muffins and yogurt which they didn't refill. Desk crew was friendly but lazy. Lobby has full of dirt, no refills of breakfast, etc. Although dog friendly, I didnt expect the employees to bring in THEIR dog who barked at 8 am and at every other dog that came through the lobby.
I needed one more night in the area and changed hotels due to all the cons.
