Ratings based on 959 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
The staff was extremely friendly and helpful and the hotel is maintained beautifully.
Comment from Hotel Management
23 Nov 2024 by Ashley, Hotel Management
Dear Kimberli,Thank you kindly for your review.We are happy to read your positive comments about our staff. If you are planning to visit Amsterdam, we are happy to welcome you again in NH City Centre.With kind regards,AshleyGuest Relations
by A verified traveler from Wakefield
Posted 16 Nov 2024
Perfect location between all walkable neighborhoods
Comment from Hotel Management
17 Nov 2024 by Kia, Hotel Management
Dear Jeff,Thank you for choosing NH City Centre for your stay in Amsterdam. I am happy to hear that our location was of convenience to you. We hope we get to welcome you back at our property in the near future.
by A verified traveler
Posted 16 Nov 2024
It’s my third time in Amsterdam and my third time in the hotel. It's a good hotel—very convenient, great location. I just miss the hot tub.
Comment from Hotel Management
17 Nov 2024 by Kia, Hotel Management
Dear Leila,Thank you for sharing your thoughts on your stay with us. I am delighted to hear that you have decided to revisit us, three times. We hope there will be a fourth, even though we don't have hot tubs.
by A verified traveler
Posted 11 Nov 2024
The hotel was so quiet considering it was next to some busy bars, we couldn't hear any outside noise at all. Breakfast was fantastic and the staff working at breakfast were so friendly and made the experience so much better. The beds were so comfy, firm mattress which was great when you'd been walking all day. Would definitely come back here again, its so close to everything!
Comment from Hotel Management
17 Nov 2024 by Kia, Hotel Management
Dear Kathryn,Thank you for your kind feedback. It pleases me to hear that you have enjoyed your stay with us. Great that there was no noise from the street and that you enjoyed our breakfast buffet. Thank you for the compliment regarding the breakfast staff, I will make sure to communicate this with them.
by A verified traveler
Posted 10 Nov 2024
Beds were quite firm. Too firm for our liking. Everything else grand!
Comment from Hotel Management
17 Nov 2024 by Kia, Hotel Management
Dear Vicky,Thank you for sharing your experience with us. I will share your remark regarding the bed with the management team. Great to hear that for the rest you enjoyed your stay. We hope you enjoyed it so much that you will revisit us in the future!
by A verified traveler
Posted 6 Nov 2024
Close to all major attractions without being in a busy area.
Comment from Hotel Management
7 Nov 2024 by Kia, Hotel Management
Dear Marcos,Thank you for leaving us such a positive review. We are thrilled to read that you enjoyed your stay and the location of our property. We hope to welcome you here soon again. Take care and until next time!
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Kia, Hotel Management
Dear Yinyin,Thank you for rating us 5/5. Great that you enjoyed your stay with us. We hope you will consider NH City Centre for your next travel to Amsterdam.
by A verified traveler
Posted 3 Nov 2024
This property is in the middle of everything. Shoping, food, transportation...everything! I've satyed here 3 times already and honestly the only thing I would change is the firmness of the beds, they can be a bit rough if you're used to sleeping on a pillotop or memory foam.
Comment from Hotel Management
7 Nov 2024 by Kia, Hotel Management
Dear Alisa,Thank you for sharing your feedback. I am thrilled to hear that we managed to give you a memorable experience for a third time. I will make sure to communicate your positive feedback to the entire team and of course your remark about the beds to the applicable department heads. Thank you for choosing NH City Centre for your stay and we hope to see you here soon for a fourth visit!
by A verified traveler
Posted 27 Oct 2024
Sarah-Anne was excellent! She went above and beyond to make my stay enjoyable. I had a lovely canal view from the bedroom which really makes you feel like you are enjoying Amsterdam.
Comment from Hotel Management
3 Nov 2024 by Kia, Hotel Management
Dear Belissa,Thank you for sharing your lovely feedback with us. I will make sure to share your compliments with Sarah, she will be happy to hear that she was able to help. Lovely to hear that you enjoyed your room overlooking the beautiful city of Amsterdam.
by A verified traveler from Walla Walla
Posted 27 Oct 2024
Great location.
Comment from Hotel Management
3 Nov 2024 by Kia, Hotel Management
Dear Sharon,Thank you for the review. Great to hear that you enjoyed the central location of our property. We hope you enjoyed the city of Amsterdam and welcome back soon.
