Ratings based on 224 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 4 Nov 2024
We just got home from our trip to Kolin Hotel & Spa. I’ll preface my review saying all-in-all it wasn’t a bad stay. However I have some grievances for a supposed 5 star hotel. Although our room was a newer bosphorus suite we were quite uncomfortable our entire stay. The sofa, chairs, and even bed aren’t anything near the quality you’d expect from a 5 star resort. That’s when it occurred to us, Kolin hotel owners probably designated it 5 stars themselves.
Upon entering our room we were hit with an insanely hot room. The thermostats were reading 28.5 degrees in one room and close to 29 in the main sleeping room. I instantly went to turn on the so called AC. I waited about 5-10 minutes and noticed it was now about 30 degrees in the room. I kept turning on the AC and turning it back on lowering the temperature and upping the fan speed. Only to climb up on a chair to feel the air ducts blowing out warm air. At this point I had to turn off the AC and open the windows and smell the nasty cigarette smoke. I phoned the reception two times and asked if we could get a tower fan or have someone check the AC. We kept getting the run around that they had to check with a manager to check the AC. In any case, nothing was done and we were pretty hot the whole stay.
Breakfast was also just basic and ok, nothing special. I likely wouldn’t stay here again and would probably stay at the Hilton up the street next time.
Comment from Hotel Management
5 Nov 2024 by Kolin Hotel, Hotel Management
Dear Guest,Thank you for taking the time to rate us. The alerts you specify are being reviewed.Innovations are planned for our facility. We will continue to serve you better.Regards.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Kolin Hotel, Hotel Management
Değerli Misafirimiz, Kolin Hotel Çanakkale'yi ziyaretiniz ve değerlendirmeniz için teşekkür ederiz. Otelimizdeki deneyiminizden tamamen memnun kaldığınızı bilmek bizi çok mutlu etti. Avantajlı konumumuzda lezzetli yiyecek seçeneklerimizi ve üstün hizmet kalitemizi deneyimlediğiniz için tekrar teşekkür eder, yakın gelecekte sizi Kolin Hotel Çanakkale'de tekrar ağırlamayı umarız. Saygılarımızla
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Kolin Hotel, Hotel Management
Dear Guest, Thank you for your visit and evaluation of Kolin Hotel Çanakkale. We are very happy to know that you were fully satisfied with your experience at our hotel. We thank you again for experiencing our delicious food options and superior service quality in our advantageous location, and we hope to welcome you again at Kolin Hotel Çanakkale in the near future. Best regards
by A verified traveler
Posted 29 Sep 2024
The ala carte restaurant was reasonably priced and the food was excellent. The sauna and steam room were clean and functional.
Comment from Hotel Management
30 Sep 2024 by Kolin Hotel, Hotel Management
Dear Guest, Thank you for your visit and evaluation of Kolin Hotel Çanakkale. We are very happy to know that you were fully satisfied with your experience at our hotel. We thank you again for experiencing our delicious food options and superior service quality in our advantageous location, and we hope to welcome you again at Kolin Hotel Çanakkale in the near future. Best regards
by A verified traveler
Posted 23 Sep 2024
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Comment from Hotel Management
26 Sep 2024 by Kolin Hotel, Hotel Management
Dear Guest, Thank you for your visit and evaluation of Kolin Hotel Çanakkale. We are very happy to know that you were fully satisfied with your experience at our hotel. We thank you again for experiencing our delicious food options and superior service quality in our advantageous location, and we hope to welcome you again at Kolin Hotel Çanakkale in the near future. Best regards
by A verified traveler
Posted 22 Sep 2024
Nice location for a stopover. Boardwalk convenient for walking . Restaurants closeby.
Convenient.
Comment from Hotel Management
23 Sep 2024 by Kolin Hotel, Hotel Management
Dear Guest, Thank you for your visit and evaluation of Kolin Hotel Çanakkale. We are very happy to know that you were fully satisfied with your experience at our hotel. We thank you again for experiencing our delicious food options and superior service quality in our advantageous location, and we hope to welcome you again at Kolin Hotel Çanakkale in the near future. Best regards
by A verified traveler from Spring Lake
Posted 9 Sep 2024
Beautiful hotel. It is right by the water and has a nice big pool and a small beach area. The food is great. The rooms are very spacious and very clean.
Comment from Hotel Management
9 Sep 2024 by Kolin Hotel, Hotel Management
Dear Guest, Thank you for your visit and evaluation of Kolin Hotel Çanakkale. We are very happy to know that you were fully satisfied with your experience at our hotel. We thank you again for experiencing our delicious food options and superior service quality in our advantageous location, and we hope to welcome you again at Kolin Hotel Çanakkale in the near future. Best regards
by A verified traveler
Posted 4 Sep 2024
What a wonderful hotel. Perfect in all ways. The room was very modern, immaculately clean, with an amazing view.
Music by the pool stops at a reasonable hour so you can have a restful night.
The staff was very helpful and the all inclusive breakfast was out of this world!!! Fit for a king.
I loved the morning walk along the shore through the gate.
Wishing I could have stayed longer but hope to be back.
Comment from Hotel Management
4 Sep 2024 by Kolin Hotel, Hotel Management
Dear Ingrid, We were honored to have the opportunity to host you and learn of your satisfaction. All our employees are trying to provide you with the best service, and we are very pleased that you are noticing this effort. We hope you can be our guest again as soon as possible, Best regards.
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Kolin Hotel, Hotel Management
Değerli Misafirimiz,Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk.Tüm çalışanlarımız sizlere en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir.En kısa zamanda tekrar misafirimiz olabilmeniz dileğiyle,Saygılarımızla ,Volkan AbalıÖnbüro MüdürüKolin Hotel
