Ratings based on 142 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Feb 2024
Comment from Hotel Management
25 Feb 2024 by Ammy, Hotel Management
Hi, Paul! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
by A verified traveler
For the price, many positives
Posted 18 Dec 2023 on HotelsFor a not very expensive hotel this has a great location, good view, large rooms with desk, chair and proper storage, an elevator, really nice staff, and a parking lot out back for a vehicle or scooter.
Area for improvement - connecting to the wifi was not as smooth as other hotels where you connect once and then it always connects automatically. Here you've got to go through a webpage each time and there are multiple similarly named connections that make it confusing. A few times I just gave up and hotspotted my phone.
Comment from Hotel Management
23 Jan 2024 by Ammy, Hotel Management
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.
by A verified traveler
Posted 20 May 2023 on Hotels
Comment from Hotel Management
24 May 2023 by Ava, Hotel Management
Hi, David! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava
by A verified traveler from Centennial
Posted 20 Sep 2022
Need improvement.
Comment from Hotel Management
2 Nov 2022 by Lisa, Hotel Management
Hi Tung Haphi! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Lisa
by A verified traveler
Cebu’s little gem.
Posted 20 Jul 2022 on HotelsI’ve stayed at Maxwell back in 2011 my experience back then made me go back again this. The staff are very friendly and the location just add icing to the cake. It’s close to everything. Plus the rates is very reasonable , I will come back again.
Comment from Hotel Management
24 Jul 2022 by Ammy, Hotel Management
Hi, Jose! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Amelia.
by A verified traveler
Posted 18 Jul 2022 on Hotels
Comment from Hotel Management
23 Aug 2022 by jane, Hotel Management
Hi, Dalisay! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jane!
by A verified traveler
Posted 5 Jun 2022 on Hotels
Comment from Hotel Management
11 Jun 2022 by Simon, Hotel Management
Hi, Chris! Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Simon
by A verified traveler
Posted 5 Jun 2022 on Hotels
my overall impression is good.
Comment from Hotel Management
11 Jun 2022 by Simon, Hotel Management
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon
by A verified traveler
Posted 29 May 2022
Peaceful.
Comment from Hotel Management
23 Jun 2022 by Christina, Hotel Management
Hi, Maricris! Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Christina!
by A verified traveler
No wifi - not friendly stuff- not honest
Posted 24 Apr 2022 on HotelsComment from Hotel Management
28 Apr 2022 by Jane, Hotel Management
Sorry for the hassle you faced, Nasim! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
