Ratings based on 74 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Mar 2024
Rooms are big and clean
by A verified traveler
Posted 28 Jan 2024 on Hotels
by A verified traveler from salt lake city
Posted 18 Jan 2024
by A verified traveler
Posted 30 Dec 2023 on Hotels
by A verified traveler
Posted 7 Dec 2023 on Hotels
by A verified traveler from Las Vegas
Posted 5 Oct 2023
WE did not like the noise from the events held at the hotel.
The fact that they went on till 11.30 at night on some occasions. Also the sounds of what seemed to be someone drumming for long periods of time, at all hours of the day & night.
Comment from Hotel Management
6 Oct 2023 by Elvie, Hotel Management
Dear Sir Terence,Thank you for taking the time to share your feedback about your recent stay at Golden Peak Hotel & Suites. We are very sorry to hear that your experience fell short of your expectations.We have read your review carefully and I understand your concerns about the noise. We want to assure you that we are taking your feedback very seriously and we are working to address these issues.We are looking into improving the soundproofing in our accommodations and optimizing event operations that avoid hampering our guest's stay. We would like to apologize again for any inconvenience or disappointment you experienced during your stay. We hope that you will give us another chance to show you the level of service and hospitality that Golden Peak Hotel & Suites is known for.Please do not hesitate to contact me directly if you have any further questions or concerns.Sincerely,Elvisa C. Caballeda
by A verified traveler
Posted 24 May 2023 on Hotels
by A verified traveler
Posted 22 May 2023
The place was very nice and quiet and everyone was friendly. They did their very best to help you if you needed it. I will definitely like to stay again next time I stay in Cebu
by A verified traveler
Posted 29 Apr 2023
by A verified traveler
Posted 24 Nov 2022
I know that left my manicure set there and their staff denies seeing it. They need to screen their help more thoroughly with background checks.
The breakfast and their breakfast staff was their saving grace.
First room, the aircon quit, the 2nd room they had to replace the phone and the cable box.
