Ratings based on 667 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Guest Relations Management, Hotel Management
Hi Kathleen,Thank you for taking the time to share your feedback with us. We apologize for any shortcomings you experienced during your recent visit. Your feedback is important to us as we continuously strive to improve the guest experience at our hotel.We hope that you will give us another opportunity to provide you with a much better experience in the future. We value your patronage and would be grateful for the chance to regain your trust.We appreciate your understanding and hope to have the opportunity to welcome you back.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi Marcia.Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 12 Nov 2024
It was all wonderful!!
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello Doris,We are delighted to hear that you had a wonderful experience during your stay with us! Our team works hard to ensure all our guests have a great time. If you have any other feedback or would like to share more details about your stay, please don't hesitate to reach out.
by A verified traveler
Posted 10 Nov 2024
Nice staff, easy check-in, clean rooms.
Comment from Hotel Management
11 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi Charlotte,Thank you for your kind feedback! We are delighted to hear that you found our staff friendly and the check-in process seamless. We take great pride in maintaining a clean and comfortable environment for our guests, so it's wonderful to know that our efforts met your expectations. We appreciate you choosing to stay with us and hope to welcome you back for another pleasant experience in the future!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Guest Relations Management, Hotel Management
Hi Brian,Thank you for taking the time to provide us with your feedback. We are happy to hear that you had a positive experience and enjoyed the majority of your stay. Your rating helps us identify our strengths and areas where we can improve to ensure that our guests feel welcomed and satisfied throughout their time with us. It is our goal to provide a seamless and convenient travel experience.We sincerely thank you for your review and for choosing our hotel. We eagerly await the opportunity to welcome you back in the future and provide you with another enjoyable stay.
by A verified traveler
Posted 2 Nov 2024
Staff were very nice. Room was clean.
Comment from Hotel Management
3 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi Heidi,Thank you for your kind feedback! We’re delighted to hear that our staff’s hospitality and the cleanliness of your room contributed to a pleasant stay. At our hotel, we work hard to create a welcoming atmosphere and to maintain high standards of cleanliness for every guest. Your recognition of our team’s efforts means a lot to us, and we’re glad to know that their dedication made a positive impression. We look forward to welcoming you back on your future travels and providing another memorable experience.
by A verified traveler
Posted 31 Oct 2024
Comfort
Comment from Hotel Management
31 Oct 2024 by Guest Relations Management, Hotel Management
Hi Glishen Lee,Thank you for reaching out and sharing your positive feedback with us. Our team is dedicated to providing a welcoming and comfortable experience for all our guests, and we are delighted to know that we achieved this during your visit. It brings us great joy to know that we contributed to your overall travel convenience and satisfaction.We look forward to the pleasure of hosting you again in the future!
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Guest Relations Management, Hotel Management
Hi Chih-Jung,Thank you for reaching out and sharing your positive feedback with us. Our team is dedicated to providing a welcoming and comfortable experience for all our guests, and we are delighted to know that we achieved this during your visit. It brings us great joy to know that we contributed to your overall travel convenience and satisfaction.We look forward to the pleasure of hosting you again in the future!
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Guest Relations Management, Hotel Management
Hi Debra,Thank you for reaching out and sharing your positive feedback with us. Our team is dedicated to providing a welcoming and comfortable experience for all our guests, and we are delighted to know that we achieved this during your visit. It brings us great joy to know that we contributed to your overall travel convenience and satisfaction.We look forward to the pleasure of hosting you again in the future!
by A verified traveler
Posted 29 Oct 2024
Very comfortable, good price, staff on front desk could have been more knowledgeable about local area.
Comment from Hotel Management
30 Oct 2024 by Guest Relations Management, Hotel Management
Dear Stephen,Thank you for your feedback! We’re glad to hear that you found your stay comfortable and appreciated the good price.We apologize that our front desk staff were not as knowledgeable about the local area as you would have liked. Your comments will help us improve our training to ensure our team can provide the best information and recommendations to our guests.Thank you for sharing your thoughts, and we hope to welcome you back for an even better experience in the future!
