Ratings based on 586 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
Wonderful staff and breakfast was great. Will definitely return!
by A verified traveler
Posted 16 Sep 2024
A great stay in the mountains! Everything was very nice and clean and staff was very friendly
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello Liza,We are delighted to hear you enjoyed your stay in the mountains and found our hotel clean with friendly staff. Your positive feedback is truly appreciated and we hope to welcome you back for another wonderful experience.
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Guest Relations Specialist, Hotel Management
Hi Sharon,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler from Ottawa
Posted 3 Sep 2024
Nice bed
Comment from Hotel Management
5 Sep 2024 by Guest Relations Management, Hotel Management
Hi Kevin,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.
by A verified traveler
Posted 2 Sep 2024
Vary clean basic a lot better now then when the days inn owned it water pressure in the shower was not vary good and hot water there is like cool bath water wasent vary hot beds where prob like a 4 out of 10 interms of comfort other then that had a great time with my family would deff go back again
Comment from Hotel Management
5 Sep 2024 by Guest Relations Management, Hotel Management
Hi Adam,We appreciate your feedback on your recent stay with us. We are pleased to hear that you found the property very clean and had a great time with your family. We apologize for the issues you encountered with the water pressure in the shower and the temperature of the hot water. Your comments about the comfort of the beds are noted, and we will strive to improve in these areas for a more enjoyable stay next time. Thank you for choosing to stay with us, and we look forward to welcoming you back again.
by A verified traveler from Hopkinton
Posted 2 Sep 2024
It's kind of out of the way, and the street outside the hotel was busy, but overall we had a nice stay. The beds were very comfortable, and breakfast was free, a very pleasant surprise. The breakfast attendant, Gao, was very attentive and kind.
Comment from Hotel Management
2 Sep 2024 by Guest Relations Specialist, Hotel Management
Hi Catherine,Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed our comfortable beds and the complimentary breakfast, which we strive to make a delightful start to your day. It's wonderful that Gao's attentiveness and kindness made your breakfast experience even more enjoyable. While our location may be a bit busier, we hope the quality of our service and amenities made your stay worthwhile. We appreciate your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Guest Relations Management, Hotel Management
Hi Samira,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A verified traveler
Posted 31 Aug 2024
The property was very clean. Staff was friendly. Game room was awesome! Pool table, air hockey, basketball shoot and at least 8 video games. The common room was connected to it so great for young kids. Would recommend. :)
Comment from Hotel Management
1 Sep 2024 by Guest Relations Management, Hotel Management
Hi Brenda,Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our property very clean and that our staff provided you with friendly service. We take great pride in maintaining a welcoming environment for all our guests.It’s fantastic to know that you and your family enjoyed our game room! We designed it with fun in mind, and it’s great to hear that the pool table, air hockey, basketball shoot, and video games provided a memorable experience for your kids. The connection to the common room is indeed a nice touch, making it convenient for families to relax while the children play.Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back for another enjoyable stay, and hopefully, more fun in the game room!
by A verified traveler from Hanson
Posted 30 Aug 2024
The refrigerator in the room is too noisy. Otherwise the building was relatively quiet.
Comment from Hotel Management
30 Aug 2024 by Guest Relations Management, Hotel Management
HI Denise,Thank you for taking the time to share your feedback. We’re glad to hear that you found the building relatively quiet, but we apologize for the noise from the refrigerator in your room. We understand how important a peaceful environment is for our guests.We will look into this issue to ensure that all appliances are functioning properly and quietly. Your comments are valuable as we strive to improve our accommodations.Thank you again for your insights, and we hope to welcome you back for a more comfortable stay in the future.
by A verified traveler
Posted 29 Aug 2024
Excellent place close by to Plymouth, good am breakfast with friendly workers
Comment from Hotel Management
29 Aug 2024 by Guest Relations Management, Hotel Management
Hi Tammy,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
