Ratings based on 245 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2024
by A verified traveler
Posted 28 Feb 2023 on CheapTickets
Comment from Hotel Management
27 Mar 2023 by Equipe Exceler, Hotel Management
A equipe agradece!!
by A verified traveler
Ótimo hotel
Posted 26 Apr 2021 on HotelsÓtimo hotel pra quem está a trabalho.
Comment from Hotel Management
26 Apr 2021 by Exceler, Hotel Management
Prezado Marcelo,
Muito nos motiva o seus gentis comentários, sobre a sua estada conosco.
Agradecemos e esperamos poder ter o prazer de recebê-lo novamente no Hotel Bristol Exceler
Atenciosamente, Gerente Geral Zulema Ledesma
by A verified traveler
Good
Posted 1 Dec 2020 on HotelsHotel could do with updating in the near future. Easy way to find with sat nav on and lovely view of Campo Grande City on 7th floor.
Comment from Hotel Management
16 Dec 2020 by Giovanna, Hotel Management
We would like to thank your kind comments regarding your stay with us.
We hope to soon have the pleasure to welcome you again at the Bristol Exceler Hotel!
by A verified traveler
Given down-graded room
Posted 9 Aug 2018 on HotelsWe booked two rooms with two beds each. The other couples got rooms with two beds, which were actually upgraded rooms (with hair dryers, etc.). However, our rooms were not yet cleaned, so we got smaller rooms with only one small double bed each -- too small for two people!
Comment from Hotel Management
14 Aug 2018 by zulema, Hotel Management
Dear Kim, Thank you for choosing Bristol Hotel as your hotel in Campo Grande. We apologize for not fully meet your expectations with our front desk service. We are taking the necessary measures to improve this aspect for your next stay. Thank you so much for having taken the time to inform us your comments regarding your stay with us, which contribute to improve our services. We will be looking forward to welcoming you back at the Bristol Exceler Hotel many other times in the future.
Sincerely, General Manager Zulema Ledesma
Recommended
for Everyoneby A verified traveler
Posted 29 Jun 2018
We stayed for six nights in June. The staff was friendly and helpful. The location provided easy access to the airport. The breakfast buffet was very good except the coffee. It tasted burnt, as if they made it early in the morning and kept it cooking all morning. Otherwise the hotel was clean - no other complaints.
Comment from Hotel Management
14 Aug 2018 by zulema, Hotel Management
Dear Anonymous, Thank you so much for having taken the time to inform us your comments regarding your stay with us, which contribute to improve our services. We will be looking forward to welcoming you back at Bristol Exceler Hotel many other times in the future. Sincerely, General Manager Zulema Ledesma
by Vinícius
Posted 3 Jun 2017 on Hotels
by A verified traveler
Posted 5 Oct 2024
Amei
Comment from Hotel Management
23 Oct 2024 by Equipe Exceler, Hotel Management
Prezada Dayane,Gostaríamos de agradecer sua avaliação a respeito de sua estada conosco. Esperamos, em breve, ter o prazer de recebê-la novamente no Hotel Bristol Exceler ! Atenciosamente
by A verified traveler
Posted 29 Sep 2024 on Hotels
Comment from Hotel Management
23 Oct 2024 by Equipe Exceler, Hotel Management
Prezado Pablo,Gostaríamos de agradecer sua avaliação a respeito de sua estada conosco. Esperamos, em breve, ter o prazer de recebê-lo novamente no Hotel Bristol Exceler ! Atenciosamente
by A verified traveler
Muito bom
Posted 29 Sep 2024 on HotelsGostei muito, ótimo atendimento, vagas de estacionamento, quarto aconchegante, café da manhã maravilhoso.
Comment from Hotel Management
23 Oct 2024 by Equipe Exceler, Hotel Management
Prezada Angela,Gostaríamos de agradecer seus gentis comentários a respeito de sua estada conosco. Esperamos, em breve, ter o prazer de recebê-lo novamente no Hotel Bristol Exceler ! Atenciosamente
