Ratings based on 56 Verified Reviews

4.7 out of 5
68% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Sep 2023
Beautiful hotel with amazing views. The staff was incredibly helpful and nice. My family and I are traveling around Europe and we have a decent amount of luggage. We were able to use their laundry facilities and the room was big enough to bring in all the luggage and re-situate everything. Would love to come back!
5 out of 5
by A verified traveler

Posted 12 Sep 2023
The food was good, both breakfast and evening meal. The waiting staff most attentive and helpful. The bedrooms are very clean and comfortable, all public rooms very attractive. My group of 12 all enjoyed our stay here and were made very welcome. A wonderful base for our walking holiday.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2022 on Hotels
4 out of 5
by A verified traveler

Great staff but rooms need modernising

Posted 10 Oct 2020 on Hotels
Staff were very helpful and welcoming. Breakfast is great with a lot of choice. Very respectful and safe with regards to Covid. Room was disappointing and didn't meet our expectations from the photos online. Very basic.
5 out of 5
by A verified traveler

You can’t ask for more!!

Posted 9 Mar 2019 on Hotels
This hotel is everything you can ask for the best vacation. We came from NY for 5 days ski vacation. The hotel is extremely clean (looks almost new). The friendly and helpful stuff doing everything they can to make your stay unforgettable. The hotel is 3-4 minuets walk from the gondola lift to the main mountain and the ski bus to other ski resorts is literally on the front of the hotel. The city is not big but you have everything in 2-3 minuets walk. Very big grocery on the main Street 3 minuets walk, bar, pubs, ski shops all over the place. Small but super clean spa in the hotel with steam sauna, dry sauna and jacuzzi. We definitely will come again and recommend all our friends and family.
Comment from Hotel Management
12 Mar 2019 by Matteo, Hotel Management
Dear customers, thank you for the nice review done at our hotel. We hope that the return journey went well without problems. We look forward to your next holidays, hug from the whole Riz family.
5 out of 5
by A verified traveler from Auckland New Zealand

Posted 12 Feb 2019
Fantastic location - close to lift, supermarket and bus stop
Comment from Hotel Management
12 Mar 2019 by Matteo, Hotel Management
Dear Customer, thanks for the nice review made to our hotel and the small mountain village of Campitello di Fassa. A greeting Riz family
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2019
5 out of 5
by Susan

This hotel is a real gem

Posted 20 Jun 2017 on Hotels
The family that owns this hotel keep it in pristine condition and the entire staff was so helpful and friendly. The food was so delicious and reasonable that we decided to continue eating all our meals there. The most extraordinary evening occurred when we had 15 family members that arrived late from France and the local area; they kept the dining room open late to accommodate the group and the drinks kept coming; we had a fabulous time.
Comment from Hotel Management
29 Jun 2017
Dear Ms Susan, thank you for your nice review! We are glad to know your experience was nice and that you enjoyed your stay by us. we'll be happy to meet you again by the next occasion of holiday in Campitello. Greetings from Riz Family
4 out of 5
by robert

Posted 22 Jan 2017 on Hotels
Nice overnight stay. Helpful staff. Easy parking behind hotel. Seemed a very quiet town
4 out of 5
by A verified traveler

Great last minute overnight stay

Posted 2 Oct 2016 on Hotels
This hotel was a great choice for a Last minute overnight stay while traveling through the area. Easy access. Easy parking. Good restaurants and bats nearby within close walking distance.