Ratings based on 474 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2024 on Hotels
3 out of 5
by A verified traveler

Posted 25 Apr 2024 on Hotels
Comment from Hotel Management
2 May 2024 by Andrei Oliveira - Trainee Gerencial, Hotel Management
Olá Sra Ariana, tudo bem?Agradecemos a sua contribuição e gostaríamos de saber detalhes para que possamos analisar o que ocorreu durante a sua hospedagem.Abraços,Andrei OliveiraTrainee GerencialIbis Styles Campinhas Alphaville
5 out of 5
by A verified traveler

Posted 29 Mar 2024
Fast check in
Comment from Hotel Management
2 May 2024 by Andrei Oliveira - Trainee Gerencial, Hotel Management
Olá Sr Mario, tudo bem?Agradecemos muito por sua avaliação! Estamos felizes em saber que sua estadia em nosso hotel atendeu às suas expectativas. Esperamos recebê-lo novamente em breve para proporcionar mais momentos agradáveis.Abraços, Andrei OliveiraTrainee GerencialIbis Styles Campinhas Alphaville
4 out of 5
by A verified traveler

Posted 5 Feb 2023
The Pool was not clean
5 out of 5
by A verified traveler

Posted 23 Dec 2021
Hotel site is in a nice area (Alphaville) but need maintenance.
4 out of 5
by A verified traveler

Overall good

Posted 1 Nov 2021 on Hotels
Overall a good experience, but the conditions of the hotel could be better. The door bolts were loose and the wood a little degradeted. The bathroom has some broken hooks and the hair dryer didin’t work
4 out of 5
by A verified traveler

average

Posted 25 Sep 2021 on Hotels
Good business hotel. Unfortunately nothing close for dinner. The hotel beeds some renovation
4 out of 5
by A verified traveler

Get Comfortable!

Posted 2 Dec 2019 on Hotels
Comfort as the name says!
Comment from Hotel Management
4 Dec 2019 by Renato Isac, Hotel Management
Prezado Marcos, Primeiramente agradecemos por ter disponibilizado parte do seu tempo para responder nossa pesquisa e nos dar sua opinião, onde assim poderemos garantir 100% de Satisfação aos nossos hóspedes em todos os nossos serviços. Esperamos em breve poder recebê-lo novamente em nosso empreendimento. Cordialmente, Renato Isac Gerente Geral
4 out of 5
by A verified traveler

Very good and safe

Posted 28 Jul 2018 on Hotels
It was very good. The hotel has the conditions that make me confident in what I can expect. Convenient is also a good definition due to closeness to my working places.
2 out of 5
by Sergio

Worst check in ever

Posted 19 Oct 2017 on Hotels
Rooms were not available as described when i reserved
Comment from Hotel Management
6 Dec 2017 by Marcilio, Hotel Management
Sergio. At first we would like to thank you for giving us a feedback of your stay at Comfort Suites Campinas, your opinion it’s really important to us, therefore we are able to guaranty to our guests 100% of satisfaction on all of our services. We had read the letter you left when you checked out and we would like to thank you for sharing your experience with us. As a result, the departments are working to repair the problem you had pointed, so for your next stay we can finally delight you. As a matter of fact, we are very sorry for what happened during your stay in here and there is no words to fix it. We thank you again for your concern on letting us know about some issues on our enterprise. Guests like you are the ones who helps us to improve the relation between the products x services offered by us. Marcílio Alves General Manager
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