Ratings based on 417 Verified Reviews

4.2 out of 5
95% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Mar 2023 on Hotels
4 out of 5
by A verified traveler

Yesterday's Resort style convention hotel

Posted 4 Jul 2022 on Hotels
The property was built to be a resort style convention centre hotel with expensive refurbishing like granite walls in the bathrooms, large curved ramps between floors etc. It is still nice but certain parts are not really used anymore including the waterpark
5 out of 5
by A verified traveler from Joao Pessoa

Posted 13 Apr 2022
Always great stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2021 on Hotels
3 out of 5
by A verified traveler

Posted 14 May 2021
This hotel has seen its day and my main complaint is the double bed which is merely two singles shoved together and a gap in the middle cost more for this !!! I took the bedding apart and took pic
1 out of 5
by A verified traveler

Posted 1 Aug 2019 on Orbitz
Found a lot of bugs in my room, no hot water and most of all the décor of the room was terrible and also extremely rundown
5 out of 5
by Maria

Posted 22 Jul 2017 on Hotels
This was simply wonderful! Food, place, everything nice!
4 out of 5
by A verified traveler

Posted 30 Dec 2024
Un 10
4 out of 5
by A verified traveler

Posted 30 Dec 2024
Puede haber muchas mejoras ,, como europeo lo puedo ver ,, pero realmente me voy súper agradecido sobre todo el trato humano , el personal fantástico quizás falte inversión sobre todo piscina , Gym ,, pero eso es parte que la cadena hotelera que no invierte lo que recauda por cliente y es una lástima,, sino muy recomendable
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