Ratings based on 322 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2024
In general the room is clean and with a/c. It was just my husband and I. Staff is Not good. Very rude! When we were checking out they said, “just a minute”. And then he called someone telling them we were checking out. Then waited and the person called him back and said, “all ok”.
We were very surprised that they were checking our room before we left for who knows what. So unprofessional and offensive. We have never experienced this before. The guy at the front desk had a very bad attitude and was rude since we checked in and right through the time we checked out. Will definitely not recommend it.
by A verified traveler
Posted 12 Sep 2024
Good
by A verified traveler
Posted 21 Jun 2024
No parking on site
by A verified traveler from Yonkers
Posted 17 Jun 2024
This is by no means a 4-star property —it is at most a 2-star. To begin with, the front desk staff—especially the older guy—are borderline rude. When I arrived at exactly 3 pm and tried to check in, I was told rather rudely that the room was not ready and I had to wait. After 45 minutes waiting in the blistering heat (the lobby opens up to the courtyard and barely has any air conditioning. I asked three times and was told “I already told you the room is not ready and you have to wait. What they call a pool/jacuzzy is a tiny thing with cloudy water —that might barely fit four small adults. The rooms are rather basic and very small, with a window that opens onto an inner hallway! The only saving grace of this place is its location, very close to the main street that has all the bars and restaurants —otherwise, this is just one minute step above a hostel.
by A verified traveler
Posted 28 Apr 2024
The luxury room is windowless…. I thought this was a joke, it wasn’t.
The rooms had an overwhelming damp smell also, we did manage to get moved to a room with a window but for the price you pay and the non daylight and damp smelling tiny room you get it was very poor value for money.
We booked this hotel as a treat and it really wasn’t.
by A verified traveler
Posted 21 Apr 2024
Walkable to restaurants and beach
by A verified traveler
Nice hotel in centro
Posted 19 Apr 2024 on HotelsRoom was good. Beds were very firm. Air conditioning was great.
Wifi was good. No issues. We were on the ground floor in room 105.
We ended up parking right in front on the street at no charge and no issues.
The pool needs attention as the water was cloudy.
They offer bread, butter, and jelly for breakfast. As well as coffee and tea. They also have drinking water available.
by A verified traveler
Posted 16 Apr 2024 on Hotels
by A verified traveler
Posted 15 Mar 2024
This property is cheap and well located near the main street. When we booked our room the nicer ones were booked so we got the cheaper option. They must have used the pictures of the nicer rooms in place of actual pictures of the room we got. There was no window except for a small ventilation window in the bathroom. Many of the rooms that we saw with windows went to the inside courtyard, reasonable since this place is in the middle of a city block but it means you can't open your window for fresh air because it just smells like the pool right off the lobby. We didn't have that problem on account of not having a window. The lighting in the room is really harsh and blue at one point we came back, turned on the lights, and my husband said those lights should be illegal. The roof is pretty but there nothing to provide shade during the day. Also, the WiFi was broken the entire time we were there, when asked about it the person at the desk just said sorry it's broken. We asked again later and they gave us access to the office Internet but it didn't reach our room. Bathroom was nice but pretty dark. AC didn't work very well.
by A verified traveler
Posted 10 Mar 2024
The person it’s nice
