Ratings based on 57 Verified Reviews
3.8 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2022
The photos were very deceiving, it was dirty, wanted us to plunge a non working toilet, stains on floor, bathroom disgusting 0-10
Comment from Hotel Management
26 Nov 2022 by General Manager, Hotel Management
Hi, Laurie. I am sorry that you feel our bathroom was that bad. We are continually renovating. We did shorten your stay without any penalty. Have a nice day.
Recommended
for Everyoneby A verified traveler from Surrey, BC
Posted 28 Sep 2017
Stayed for 2 nights on last week of summer - fishing seadon. Drunk guys banged doors of their fishing buddies on both ends of the building. I forgot to mentioned to the staff. Window blinds not enough to make room dark for sleeping.
by A verified traveler
Backs onto river which is very nice.
Posted 20 Sep 2017Basic room with bed. Served it's purpose close to shopping.
by Harold
Posted 12 Sep 2017 on Hotels
We got an upgraded room because of room being repaire. No problems and very courteous service
by Jean
Posted 6 Sep 2017 on Hotels
by A verified traveler
Convenient location, unfriendly desk staff
Posted 5 Sep 2017 on HotelsWe stayed for two nights at the Campbell River Lodge by Riverside. Decor was simple and slightly outdated but this was not a problem given the price and perfect location for the numerous activities on offer in the area. Hotel majorly let down by check in staff. Nobody present unless a phone call was made, and after waiting for him to arrive at the desk we were served from behind a screen with no attempt at a welcome, only listing of hotel rules. Similar experience at checkout when we had to wait 10 minutes to drop off key because entire reception area was closed and no facility for key drop (this was after 9am and affected several families all in a rush to get to a set time ferry crossing).
by A verified traveler
Location! Location!
Posted 4 Sep 2017 on HotelsThe hotel location was amazing right beside the river. The rooms are a bit dated but adequate the staff was very friendly . The fish and chips at the restaurant were great it actually had fish instead of mostly batter. Beautiful location
Recommended
for Everyoneby A verified traveler
great location on Campbell River waterfront
Posted 3 Sep 2017
Pros: Good nightly rate
Cons: Updating air conditioning
Location: Short drive to town and the anglers pier. Lots of people fishing for a big catch!
We would return. The lodge is dated in one part (with rustic log construction)
The rooms very clean and well maintained. New owners very friendly.
Location on the river is the plus. Beginning 1947 (real memories were made here)
The bonus was watching salmon swimming and jumping down river (Campbell River)
Made you want to cast a line and catch one!!
by A verified traveler
Posted 1 Sep 2017
Pros: Quiet, away from main road.
Cons: Ran out of hot water with shower. Terrible coffee, no microwave in room.
Too many rules ... in by 10, no drinking, pretty heavy-handed statement of rules. Felt like we were in a prep school dorm. Not a very warm welcoming environment from the signage.
by A verified traveler from northern California
First of all it was NOT on the ocean beach...
Posted 29 Aug 2017
Pros: NOTHING. it is the worst hotel that I ever stayed in and I am 70 years old, so that covers many years of visiting hotels.
Cons: It should be closed until it is brought up to code and is fit for human habitation.You should refund my money.I have photo documentation.
Location: It was NOT on the beach as we were told. We did eventually find a real beach on the ocean. I found a church of my denomination.
it was backed up to a tiny river. There was NO access to the river as the steps were blocked. There was a hot tub, but it had no water in it but it was full of broken furniture. There was a gazebo, full of junk, scrap wood & umbrellas on the floor. The plants and flowers were dying, had not been watered recently. There were construction materials & broken stuff out where they could be seen. In the hallway there were loose rugs to trip over. The kitchen area: The only pot lid was glass & had broken knob and could have cut me. There was a two burner stove, and only one burner worked. The refrigerator was broken, so they put a second refrigerator in the room, which took up more room. They said don't leave any dirty dishes in the sink so I left everything clean, but if they take any money out of the $250 deposit it WILL be disputed. I have photos. The metal box for a kleenex dispenser was broken & open, so the the box of kleenex on top of it: It was sharp metal that cut my arm. I was led to believe it was a deluxe room.It was shabby.There was a lack of electrical outlets which prevented use of necessary medical equipment. The room was supposed to have a view of the beach...the view was of a fenced parking lot and storage area full of junk. Where do I mail photos and an affidavit of fact? - by ground mail. There were not to be any stairs re disability. Office required use of stairs. Stop sending people to this run down hotel which is not up to code.
