Ratings based on 982 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 2 Jan 2025
by A verified traveler from Lakeport
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Customer Service, Hotel Management
Alicia, thank you for choosing to stay with us at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We're glad to see your positive rating and hope to welcome you back for another great experience soon.
by A verified traveler from SAN PABLO
Posted 24 Dec 2024
Enjoyed the clean rooms and super friendly service! The cookies were also amazing!
Comment from Hotel Management
24 Dec 2024 by Customer Service, Hotel Management
Lhaki, we're thrilled you enjoyed your stay at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. It's wonderful to know you appreciated the inviting rooms and the attentive service. Our cookies truly are a delightful treat! We're looking forward to welcoming you back.
by A verified traveler from Las Vegas
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Customer Service, Hotel Management
Erin, thank you for choosing to stay with us at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We’re thrilled you enjoyed your experience with us and look forward to having you back in the future.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Customer Service, Hotel Management
Jessica, thank you for staying with us at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We're delighted you had a great experience and look forward to welcoming you back soon!
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Customer Service, Hotel Management
Tamim, thank you for sharing your rating. Your feedback is important to us, and we hope to welcome you again for an improved experience.
by A verified traveler
Posted 14 Dec 2024
Clicking sound around 3 am kept us up for an hour or so. Shut off heater and unplugged unit but still audible.
Comment from Hotel Management
14 Dec 2024 by Customer Service, Hotel Management
Frank, thank you for taking the time to provide feedback. The issue you encountered with the overnight noise is certainly unsatisfactory, and our team is actively looking into situations like this to ensure uninterrupted comfort for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back soon.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Customer Service, Hotel Management
Subodh, thank you for staying with us at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We're delighted you had a positive experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Customer Service, Hotel Management
William, thank you for staying with us at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We're glad you had a positive experience and hope to welcome you back soon.
