Ratings based on 987 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Great place to stay!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
5 Dec 2024 by Taylor W, Front Desk, Hotel Management
Hello!I'm so glad that you enjoyed your stay with us. We hope to see you again soon during your next visit to the area.Have a great day!
by A verified traveler
Posted 18 Nov 2024
We enjoyed our stay here. It was right off of the highway and a good stop for us between Phoenix and Sedona.
Comment from Hotel Management
5 Dec 2024 by Taylor W, Front Desk, Hotel Management
Hello!We are so glad to hear that your stay was a comfortable one. Our hotel is a perfect resting place for anyone making their way up to northern Arizona. We hope to see you again soon during your next visit up this way!Have a great day!
by A verified traveler
Posted 14 Nov 2024
Rooms were not cleaned every day. Telephone did not work. No internet first day
Comment from Hotel Management
15 Nov 2024 by Taylor W, Front Desk, Hotel Management
Hello!I apologize for all of these inconveniences. A phone and Wi-Fi are amenities one would expect and can understand your frustration with the lack of amenities. In regard to stayover services, per Brand Standards our stayover service is done every three days, unless requested by the guest. Hopefully you find comfort in these Brand Standards and continue to visit Choice Hotels on all of your exciting trips and vacations. Have a great day!
by A verified traveler
Posted 12 Nov 2024
Great stay and great people. really recommend if you are traveling.
Comment from Hotel Management
15 Nov 2024 by Taylor W, Front Desk, Hotel Management
Hello!Thank you for your positive feedback regarding your recent stay with us. We hope to see you again soon!Have a great day!
by A verified traveler
Posted 9 Nov 2024
Check in was a breeze and front desk folks were very friendly and helpful!
Comment from Hotel Management
15 Nov 2024 by Taylor W, Front Desk, Hotel Management
Hello!I am so glad that the check in process was so smooth! We pride ourselves on being as friendly and helpful as possible. We hope to see you again soon during your next visit to the area.Have a great day!
by A verified traveler
Posted 7 Nov 2024
It was a nice stay, quiet.
Comment from Hotel Management
8 Nov 2024 by Taylor W, Front Desk, Hotel Management
Hello!Thank you so much for your positive feedback of our hotel. We hope that you stay with us again during your next visit to the area. Have a great day!
by A verified traveler from Tacoma
Posted 6 Nov 2024
Great staff and love that it's pet friendly
Comment from Hotel Management
7 Nov 2024 by Taylor W, Front Desk, Hotel Management
Hello!Thank you so much for your positive feedback! We love to see our guests furry family members, plus we all know just how important it is to have your whole family with you when you go on trips. We hope you and your family stay with us again soon on your next trip to the area.Have a great day!
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Taylor W, Front Desk, Hotel Management
Hello!We are so sorry to hear that your stay was not satisfactory. Hopefully you were able to communicate your concerns with the front desk so that they could try to accommodate you. We hope you stay with us again on your next trip to the area!Have a great day!
by A verified traveler
Posted 3 Nov 2024
Nothing to say
Comment from Hotel Management
7 Nov 2024 by Taylor W, Front Desk, Hotel Management
Hello!Thank you so much for your positive feedback. We are so glad that you had a comfortable stay with us. We hope you also enjoyed your visit to our quaint little town! We hope to see you again in the future during your next visit to the area.Have a great day!
