Ratings based on 957 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 22 Nov 2024
We stayed 3 nights. The day of leaving I noticed 3 bites on my buttocks. Hope they are not bed bug bites.
Comment from Hotel Management
22 Nov 2024 by Felix, Hotel Management
Seems things didn't meet expectations. We hope that you conctacted from desk about the issue so we can log the room you were in and have it inspected.
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Great
Comment from Hotel Management
22 Nov 2024 by Felix, Hotel Management
Happy to hear you enjoyed your stay. We hope to see you stay with us again someday!
4 out of 5
by A verified traveler from RALEIGH

Posted 19 Nov 2024
The casino property looks great. The room was not vacuumed, dust around the furniture but the rest looked clean and upgraded.
Comment from Hotel Management
19 Nov 2024 by Felix, Hotel Management
We're glad you enjoyed your stay. It seems there was an issue with dust in yourroom, however. We do have staff on site 24/7, so if you ever have this problem again, please feel free to reach out so we can assist.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Beautiful setting everything very clean extra water in bottles keurig machine with creamer
Comment from Hotel Management
17 Nov 2024 by Felix, Hotel Management
We're glad you had a nice stay and enjoyed the amenities in the room! Hope to see you again!
4 out of 5
by A verified traveler

Posted 16 Nov 2024
Great place to stay when visiting Tombstone.
Comment from Hotel Management
17 Nov 2024 by Felix, Hotel Management
Happy to hear you stopped by on your way there! Hope to see you again soon!
4 out of 5
by A verified traveler

Posted 15 Nov 2024
First of all Front desk people are rude at check in.. Also unfortunately my daughter left her AirPods on the bed, after an hour of checkout I called the hotel to let them know and told me they couldn’t find them. I tracked them and showed location at the hotel for days. I called several times an even laughed at me. It’s jst AirPods but it’s hard to trust them again.
Comment from Hotel Management
15 Nov 2024 by CCCH, Hotel Management
It looks like we didn't meet your expectations. We hope you'll give us another chance to improve your stay next time!
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by CCCH, Hotel Management
We're glad you enjoyed your stay and hope to see you again!
5 out of 5
by A verified traveler from Duncan

Posted 14 Nov 2024
Beautiful scenery and beautiful hotel
Comment from Hotel Management
15 Nov 2024 by CCCH, Hotel Management
We're so glad you enjoyed your stay. We hope to see you again!
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Was automatically upgraded with room.
Comment from Hotel Management
12 Nov 2024 by Felix, Hotel Management
We're glad you enjoyed your stay! We hope to see you again in the future!
4 out of 5
by A verified traveler

Posted 9 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Felix, Hotel Management
We're happy to hear you had a pleasant stay. We hope you stop by again in the future!