Ratings based on 995 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
Easy check in and staff was friendly
Comment from Hotel Management
5 Jan 2025 by Penn Harris, Hotel Management
Thank you so much for sharing your experience! We're thrilled to hear that you had an easy check-in process and found our staff to be friendly. We strive to make every guest feel welcomed and comfortable, and it's great to know we succeeded. We hope to welcome you back soon!
by A verified traveler
Posted 29 Dec 2024
Nice room. Clean hotel. Comfy bed.
Comment from Hotel Management
5 Jan 2025 by Penn Harris, Hotel Management
Thank you for your kind feedback! We're so glad you enjoyed your room, found the hotel clean, and had a comfortable stay. Your satisfaction is our priority, and we look forward to hosting you again soon!
by A verified traveler
Posted 22 Dec 2024
I loved the friendliness of the staff and how easy they made my stay!
Comment from Hotel Management
22 Dec 2024 by Penn Harris, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that our staff made your stay enjoyable and easy. We always strive to create a welcoming and friendly atmosphere for our guests, and it’s wonderful to know we succeeded. We hope to welcome you back soon!
by A verified traveler
Posted 15 Dec 2024
Friendly people
Comment from Hotel Management
18 Dec 2024 by Penn Harris, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We pride ourselves on providing a welcoming and friendly atmosphere, and it's wonderful to know that it made an impact on you. We look forward to serving you again soon!
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Penn Harris, Hotel Management
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. It’s always rewarding to know that our guests are happy with their stay. We truly appreciate your kind words and look forward to welcoming you back for another fantastic visit in the future! Thank you again for taking the time to share your feedback!
by A verified traveler from Lancaster
Posted 22 Nov 2024
The front desk was very polite abd friendly. The gentleman complimented us when we came thru the lobby to the event. Continuing the great service he provided when i checked in!
Comment from Hotel Management
22 Nov 2024 by Penn Harris, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our front desk team. Our staff takes great pride in providing excellent service, and it's wonderful to know that the gentleman at the front desk made such a memorable impression with his warmth and compliments. We'll be sure to pass along your feedback to him. We look forward to welcoming you back soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Penn Harris, Hotel Management
Thank you for taking the time to share your feedback! We’re glad to hear that you had a positive experience overall. We appreciate your kind words about our staff and the services provided. We’re always striving to improve, and your insights are valuable in helping us make every stay even better. We look forward to welcoming you back soon and hope to earn that fifth star on your next visit!
by A verified traveler
Posted 22 Oct 2024
Love this place
Comment from Hotel Management
23 Oct 2024 by Penn Harris, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you love our place. It means the world to us, and we can't wait to welcome you back again soon!
by A verified traveler
Posted 10 Oct 2024 on Hotels
Comment from Hotel Management
11 Oct 2024 by Penn Harris, Hotel Management
Thank you for taking the time to share your experience with us! We’re thrilled to hear that you had an enjoyable stay and rated us 8 out of 10. Your positive feedback about your stay it truly means a lot to us.We always strive for excellence, so if there’s anything we could have done to make your stay even better, we’d love to hear your suggestions. Your insights help us improve and ensure that each guest has an exceptional experience.We hope to welcome you back soon and earn that perfect score on your next visit!
by A verified traveler
Posted 4 Oct 2024 on Hotels
Comment from Hotel Management
4 Oct 2024 by Penn Harris, Hotel Management
Thank you for taking the time to leave us an 8 out of 10 review! We’re thrilled to hear that you enjoyed your stay overall and appreciate your feedback. It’s wonderful to know that you had a positive experience. We’re always striving for excellence, and we would love to hear any suggestions you may have that could help us improve and make your next visit even better.Thank you once again for choosing to stay with us, and we look forward to welcoming you back soon!
