Ratings based on 521 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Richmond
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Anne Seifert, Hotel Management
Thank you for your 5 out of 5 review. We appreciate that you took the time to respond to the exit survey. Hope we can serve you again in the future.Sincerely,
by A verified traveler
Posted 22 Nov 2024
Nice place. Clean room.
Comment from Hotel Management
23 Nov 2024 by Anne Seifert, Hotel Management
Thank you Brian, for responding to our exit survey with a 5 out of 5 review. Glad you were happy with your stay at our hotel. Hope you will stay here again when you are in the area.Sincerely,
by A verified traveler
Posted 20 Nov 2024
Everthing
Comment from Hotel Management
20 Nov 2024 by Brian W., Hotel Management
Thank you for staying with us. I'm glad you enjoyed your stay. We hope to see you again soon.
by A verified traveler
Posted 11 Nov 2024
Just a quick overnight stay. Overall nice place. Front desk person sent us to an occupied room at 10pm but resolved issue quickly. Common area carpeting especially elevators were pretty grungy. Room was very nice and clean. Would easily stay again if need arises.
Comment from Hotel Management
12 Nov 2024 by Brian W., Hotel Management
Thank you for staying with us. I do apologize that our front desk sent you to an occupied room, but glad they were able to fix it quickly for you. Carpets are scheduled to be cleaned. I hope we see you again soon.
by A verified traveler
Posted 10 Nov 2024
Clean. Well-maintained. Hot breakfast was prepared well. Simple, but good. No complaints.My group stayed at Penn Station nearby. Preferred the Comfort Inn hands down.
Comment from Hotel Management
11 Nov 2024 by Brian W., Hotel Management
Thank you for staying with us. I'm glad you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler from methuen
Posted 8 Nov 2024
Great hotel, reasonably priced big rooms
Comment from Hotel Management
11 Nov 2024 by Brian W., Hotel Management
Thank you for staying with us. I'm glad you found our rooms big and reasonably priced. We hope to see you again soon.
by A verified traveler
Posted 5 Nov 2024
Well done. Enjoyable
Comment from Hotel Management
5 Nov 2024 by Anne Seifert, Hotel Management
Thank you Donald, for your positive feedback about our hotel. We appreciate it very much. Hope we can serve you again in the future.Sincerely,
by A verified traveler
Posted 2 Nov 2024
Location was close to where we needed to be. Close to gas station, grocery and dining. Would stay here again if needed.
Comment from Hotel Management
4 Nov 2024 by Anne Seifert, Hotel Management
We appreciate and thank you for your 5 out of 5 review of your stay at our hotel. We work hard to make sure our guests enjoy there stay. Thanks again.Sincerely,
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Anne Seifert, Hotel Management
Thank you for the excellent rating of our hotel. We appreciate your business. We hope to see you again the next time you are in the area. Sincerely,
by A verified traveler
Posted 21 Oct 2024
Everything about our stay was great. Very nice desk staff, decent breakfast, clean and comfortable room. The only thing that was weird was that our room was never serviced. I don’t know if that was by design or if they just missed our room. It wasn’t a problem, just not what we’re used to.
Comment from Hotel Management
22 Oct 2024 by Anne Seifert, Hotel Management
Thank you for responding to our exit survey. I am sorry you weren't informed that housekeeping is every 3rd day. You can get housekeeping whenever you request it, if it is before that 3rd day. You can get clean towels whenever you would like. I apologize for any inconvenience with your stay.Sincerely,
