Ratings based on 972 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jun 2024
We liked having a suite so our kids had their own room as did we. The kitchen and dining table was great! The room was clean and nice! The AC made a constant rattling noise all night in our room. The kids’ bathtub drain was clogged and previous customers’ towels were in their bathroom but maintainence fixed the drain and took the old towels away quickly. Loved that it was so close to airport.
Comment from Hotel Management
26 Jun 2024 by Francine M, Hotel Management
Thank you for sharing your feedback with us. We are sorry you had those issues. That is not something we want our guest to experience. I do apologize and I am glad my maintenance team were able to help. We hope to see you again if you are ever in town. Thank you.
by A verified traveler
Posted 11 Jun 2024
Great stay!
Comment from Hotel Management
17 Jun 2024 by Francine M, Hotel Management
Thank you for taking the time to share you feedback with us. We hope if you are ever in town you will stay with us again. Thank you.
by A verified traveler
Posted 3 Jun 2024
Our stay was nice. The facility was clean and staff was courteous. The only issue as I requested room cleaning and they didn’t clean the room until the following day. I would stay again.
Comment from Hotel Management
6 Jun 2024 by Francine M, Hotel Management
Thank you for taking the time to share your feedback with us. Hope to see you again. Thank you.
by A verified traveler from Lincoln Park
Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by Francine M, Hotel Management
Thank you for taking the time to share your feedback. We truly value your time. We are happy you enjoyed your stay. Hope to see you again. Thank you.
by A verified traveler
Posted 31 May 2024
Friendly service! Very nice hotel!
Comment from Hotel Management
31 May 2024 by Francine M, Hotel Management
Thank you for taking the time to share your feedback. I hope if you are ever in the area again. You will give us another chance to improve in areas that meet your expectations.We hope to see you again.Thank you.
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
20 Jun 2024 by Francine M, Hotel Management
Thank you for taking the time to rate out property. we hope to see you again. Thank you.
by A verified traveler
Posted 26 May 2024
Nice
Comment from Hotel Management
27 May 2024 by Pria R. , Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 26 May 2024
.
Comment from Hotel Management
27 May 2024 by Pria R. , Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 26 May 2024
It was a nice location, good condition. Breakfast could have more options and water for hotel guest should fully complementary for the duration of their stay
Comment from Hotel Management
28 May 2024 by Pria R. , Hotel Management
We appreciate your honest feedback. Thank you for staying with us!
by A verified traveler
Posted 23 May 2024
The staff was wonderful. I am judging on how I heard them responding to other customers. Free Breakfast was good. Room was Clean. Bathroom was spotless.
Comment from Hotel Management
25 May 2024 by Francine M, Hotel Management
Thank you for taking the time to share your wonderful feedback. We are happy to see you enjoyed your stay here with us.If you are ever in the area, we hope to see you again.Thank you.
