Ratings based on 799 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello ALISON,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly to discuss any concerns you may have had so we can address them promptly. We hope to have the opportunity to welcome you back for an improved experience.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Mohammed,We regret to hear about your experience during your stay. Please feel free to reach out to us with any feedback so we can address any concerns you may have had. We value your input and strive to provide excellent service to all our guests.
by A verified traveler
Posted 9 Nov 2024
i would not stay here again
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello MJ,We're sorry to hear about your decision. Your feedback is valuable to us, and we'll use it to improve our services to meet our guests' expectations. Feel free to reach out to our management team for further assistance or clarification on any concerns you may have.
by A verified traveler
Posted 6 Nov 2024
Neighborhood a little sketchy, placed was small and smelled strongly of disinfectant. Went somewhere else instead.
Comment from Hotel Management
6 Nov 2024 by Brand Experience Team, Hotel Management
Hi Jeffrey,We apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers.Maz K.#Team6
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Luis,We are amazed to hear that you had a wonderful experience during your stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back again soon.
by A verified traveler
Posted 31 Oct 2024
I've seen okay and bad Motel 6s, when I arrived I knew this one was bad by observing the exterior. When I checked in, I was told the wrong room, and when trying to open the wrong room door, I was met by a man in his underwear. In my room, the bed had hair in the sheets as well as a brown stain. I slept in my jeans on top of the covers. The shower pipes were protruding from the wall, and the tub stained purple. The sign on the door telling me to lock the deadbolt and the chain did not bring comfort. The TV was cracked, lamp shade torn, table trim stripped off, and dirt in every corner. I was woken up at all hours of the night by people shouting on the balcony, motorcycles riding and parking on the sidewalk next to the doors, and several people having regular conversations outside my door at 2am.
I booked this stay as it was $60/night compared to $120. I thought I was saving $60, instead I felt as if I wasted it. I would have felt safer and slept better if I parked in a random residential and slept in my car.
Comment from Hotel Management
1 Nov 2024 by Brand Experience Team, Hotel Management
Hi Anthony,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
by A verified traveler
Posted 26 Oct 2024
Tv didnt work even asking for it to be fix still nothing to many homeless around area. Shower was dirty and sheets
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Steven, We regret to hear about your experience and apologize for any inconvenience caused. Your feedback will be shared with the relevant teams for review. Our guests' safety and comfort are our top priorities, and we constantly strive to improve our services. We recommend reaching out to our management team directly to address any further concerns.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello K M Arman,We appreciate you choosing our hotel for your stay! If there are any specific areas you feel we could improve on, please don't hesitate to contact us directly. We value your input and hope to welcome you back for an even better experience in the future.
by A verified traveler
Posted 24 Oct 2024
The worse Motel 6. Ive stayed at Motel 6 for over 40 yrs all over the country. This place should be condemned. Staff was amazing. I left and didnt stay. Smoke filled dirty sheets tub was disgusting
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Julie,We appreciate your loyalty to Motel 6 but regret to hear about your recent experience. Our staff strives to provide exceptional service. Your feedback regarding the room conditions will be shared with our team for further review and improvement. Thank you for taking the time to share your concerns with us.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Nyx, We appreciate you choosing to stay with us and hope you had an enjoyable visit. If there is anything we can do to improve your future experiences, please don't hesitate to contact us directly. We look forward to welcoming you back soon!
