Ratings based on 1,348 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
No ice available for the room. Front door would not lock and was hard to open. Excellent staff. Property very dated. Room amenities were nothing worth 250 per night. Worst stay at a double tree ever -
Comment from Hotel Management
20 Jan 2025 by Christopher Cook, Front Desk Supervisor, Hotel Management
Thank you for your feedback. I do apologize that you had a less than satisfactory experience with our hotel. Do you remember which staff members were excellent for you?
by A verified traveler
Posted 19 Jan 2025
Not bad for the price
Comment from Hotel Management
20 Jan 2025 by Christopher Cook, Front Desk Supervisor, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 14 Jan 2025
The restaurant was GREAT! clean quiet rooms nice pool area
Comment from Hotel Management
15 Jan 2025 by Christopher Cook, Front Desk Supervisor, Hotel Management
Thank you for your feedback. I'm glad to hear that you had a wonderful experience at our hotel and were able to enjoy our Brix restaurant.
by A verified traveler
Posted 11 Jan 2025
Awesome resort and feels. Property just surrounded by business. Close to airport.
Comment from Hotel Management
11 Jan 2025 by Front Desk, Hotel Management
Thank you for your feedback!
by A verified traveler from Klamath Falls
Posted 10 Jan 2025
Nice place. Short on parking. Not close to stores. The pool was out of action the whole time we were there. My brother was there for 2 weeks. No pool . The pool and jacuzzi was the one reason we both booked here. If we had been told before hand, we would have gone somewhere else.
Comment from Hotel Management
11 Jan 2025 by Lee, Hotel Management
Thank you for your review. We appreciate your valued feedback. We hope to see you again in the near future.
by A verified traveler
Posted 9 Jan 2025
Checked in late, staff was great. Clean spacious space.
Comment from Hotel Management
9 Jan 2025 by Christopher Cook, Front Desk Supervisor, Hotel Management
Thank you for your feedback. I'm glad to hear that you had a wonderful experience at our hotel.
by A verified traveler
Posted 8 Jan 2025
It was closed to everything we wanted to do. Create location.
Comment from Hotel Management
8 Jan 2025 by Lee, Hotel Management
Thank you for this amazing review. We definitely appreciate your feedback. We hope to see you again in the near future.
by A verified traveler
Posted 7 Jan 2025
Sorry service. Place was very dirty.
Comment from Hotel Management
7 Jan 2025 by Christopher Cook, Front Desk Supervisor, Hotel Management
Thank you for your feedback. I'm sorry to hear that you did not have a good experience at our hotel. I will forward your concerns to our management.
by A verified traveler
Posted 7 Jan 2025
I had a pleasant stay at this property. The area was very well kept up and clean. Additionally, the suite I stayed in was updated and spacious. The landscaping of the property was lovely, as well as the lobby. I was sorry to leave!
Comment from Hotel Management
7 Jan 2025 by Christopher Cook, Front Desk Supervisor, Hotel Management
Thank you for your feedback. I'm glad to hear that you had a pleasant experience at our hotel. We look forward to seeing you again.
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Christopher Cook, Front Desk Supervisor, Hotel Management
Thank you for your feedback. I'm glad to hear that you had a wonderful experience with our hotel.
