Ratings based on 780 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
Person checking us in was fantastic.
Comment from Hotel Management
19 Oct 2024 by GM, Hotel Management
Dear Virginia,Thank you for leaving such a wonderful review of your recent stay at Sleep Inn & Suites Lake Of The Ozarks. We are thrilled to hear that you had a fantastic check-in experience. Our front desk team strives to provide a warm and efficient service to all our guests, and it's always encouraging to hear when we have succeeded in making a positive impression. We look forward to welcoming you back on your next visit to the Lake Of The Ozarks.Warm Regards,General ManagerSleep Inn & Suites Lake Of The Ozarks
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
17 Oct 2024 by GM, Hotel Management
Dear Linda,We're delighted to see your 4-star rating for Sleep Inn & Suites Lake Of The Ozarks. We sincerely appreciate you taking the time to rate us, even without a written review, your rating speaks volumes. We are always striving to provide the best experience for our guests, and your rating confirms we're doing just that.Our team is here to provide a comfortable and enjoyable stay, and we hope that we were able to achieve this during your visit. Your feedback is integral to our ability to continue to improve our service. Should you decide to share more about your experience, we'd love to hear it. We look forward to welcoming you back to our hotel in the future and strive to make your next stay a perfect 5-star experience.Warm Regards,General ManagerSleep Inn & Suites Lake Of The Ozarks
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
14 Oct 2024 by GM, Hotel Management
Dear Thomas,Thank you so much for taking the time to leave us a 5-star review. We are thrilled to hear that you enjoyed your stay at Sleep Inn & Suites Lake Of The Ozarks. It is always a pleasure to receive positive feedback from our valued guests and we are so glad your experience with us met your expectations.We strive to provide an exceptional stay for our guests and your comments are crucial in this pursuit. It is great to hear that you had a memorable stay with us and we look forward to welcoming you back on your next visit to the Lake Of The Ozarks. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm Regards,General ManagerSleep Inn & Suites Lake Of The Ozarks
by A verified traveler
Posted 5 Oct 2024
Staff very helpful and friendly
Comment from Hotel Management
7 Oct 2024 by GM, Hotel Management
Dear Laurie,Thank you for the wonderful 5-star rating and for taking the time to share your experience at Sleep Inn & Suites Lake Of The Ozarks. We are absolutely thrilled to hear that our staff made your stay enjoyable. Our team is dedicated to providing a friendly and helpful service to all our guests, and it's wonderful to know that we were able to meet your expectations.We hope your trip to the Lake of the Ozarks was a memorable one, and we're looking forward to welcoming you back on your next visit. Your kind words about our staff are greatly appreciated and will be shared with the team to continually inspire them to strive for excellence. Thank you again for your review and for choosing Sleep Inn & Suites Lake Of The Ozarks.Warm Regards,General ManagerSleep Inn & Suites Lake Of The Ozarks
by A verified traveler
Posted 30 Sep 2024
Great one njght stay the only disapointment was the way the room smelled very musty luckliy the window was able to open and we just cracked the window
Comment from Hotel Management
1 Oct 2024 by GM, Hotel Management
Dear Zlata,Thank you so much for taking the time to share your experience at the Sleep Inn & Suites Lake Of The Ozarks. We appreciate your valuable feedback and are thrilled to hear that you enjoyed your stay with us, despite the room's initial smell. It's great to know that you were able to take advantage of the window to make your stay more comfortable.We sincerely apologize for any inconvenience caused due to the musty smell in the room. Please be assured that we take these matters seriously, and we are continuously working on improving our guest experiences. Your feedback is instrumental in helping us maintain the high standards we strive for. We hope to welcome you back soon for an even more enjoyable stay.Warm Regards,General ManagerSleep Inn & Suites Lake Of The Ozarks
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by GM, Hotel Management
Dear Cynthia,We are thrilled to hear that you had a wonderful stay at Sleep Inn & Suites Lake Of The Ozarks and appreciate you taking the time to share your experience. It's our top priority to provide our guests with an unforgettable experience, and it warms our hearts to know that we've achieved that during your visit.Our team is committed to providing top-notch hospitality and it's wonderful to hear that this was reflected in your stay. We look forward to welcoming you back to the beautiful Lake Of The Ozarks in the near future for another outstanding stay. Thank you once again for your kind words and five-star review.Warm Regards,General ManagerSleep Inn & Suites Lake Of The Ozarks
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by GM, Hotel Management
Dear Troy,Thank you for taking the time to rate us with a 5-star review. We are thrilled to know that your stay at Sleep Inn & Suites Lake Of The Ozarks was to your satisfaction. Our team strives to provide the best possible experience for all our valued guests, and it's always a pleasure to know when we've succeeded.We truly appreciate your feedback and we hope to have the opportunity to welcome you back in the near future. Your positive review is a testament to our commitment to providing an exceptional stay for all our guests. Once again, thank you for choosing Sleep Inn & Suites Lake Of The Ozarks, and for your kind words.Warm Regards,General ManagerSleep Inn & Suites Lake Of The Ozarks
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by GM, Hotel Management
Dear Jose,Thank you for taking the time to leave us such a wonderful rating. We are thrilled to hear that you enjoyed your stay at Sleep Inn & Suites Lake Of The Ozarks. It is always gratifying to know that our guests are having a great time with us. Your positive feedback is a testament to our continuous commitment to providing excellent services and a memorable stay for our valued guests.We truly appreciate your support and look forward to welcoming you back in the near future. Your satisfaction is our top priority, and we'll continue to work hard to ensure we meet and exceed your expectations. Once again, thank you for choosing Sleep Inn & Suites Lake Of The Ozarks as your home away from home.Warm Regards,General ManagerSleep Inn & Suites Lake Of The Ozarks
by A verified traveler
Posted 15 Sep 2024
Ok
Comment from Hotel Management
16 Sep 2024 by GM, Hotel Management
Dear Michael,Thank you for taking the time to share your experience with us. We appreciate your feedback and recognize that there is always room for improvement. Your rating of 'OK' tells us that while your stay wasn't disappointing, it also wasn't exceptional, and that's something we aspire to achieve every single time.Our team is dedicated to providing a comfortable and enjoyable stay for all our guests, and we're sorry to hear that we didn't fully meet your expectations this time. We would greatly appreciate it if you could share more details about your stay so we can understand where we fell short and make the necessary improvements. We hope we will have the opportunity to welcome you back to Sleep Inn & Suites Lake Of The Ozarks and strive to exceed your expectations on your next visit.Warm Regards,General ManagerSleep Inn & Suites Lake Of The Ozarks
by A verified traveler from La Vista
Posted 8 Sep 2024
Our room was at the end of the hall and quiet. It was in a good location to the things we wanted to do. There was a chair in the corner of the room that was cozy. We weren't interested in watching TV or may have found it to be small for today's standards. The area felt safe and was easily accessible.
Comment from Hotel Management
9 Sep 2024 by GM, Hotel Management
Dear Chris,Thank you for choosing Sleep Inn & Suites Lake Of The Ozarks for your stay and for sharing your experience. We're delighted to hear that you enjoyed the quiet location of your room and found it cozy and accessible. We always strive to offer a comfortable and safe environment for our guests. We appreciate your feedback and look forward to welcoming you back soon. Safe travels!Warm Regards,Hotel Management
