Ratings based on 287 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
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by A verified traveler
A quick and pleasant night at The Clerk & Well Pub
Posted 12 Jul 2024 on HotelsWe had a one night stay in London before returning home. Our room was clean and very roomy. Air conditioning and a ceiling fan cooled it down nicely (an odd warm spell while we were there).
We had interaction with various members of the staff during check in, eating dinner in the pub, and check out. They were all very friendly and helpful.
We arrived before check in, stashed our bags in a storage room and headed out to see the sights. We were on the top floor of the hotel and had to climb 3 steep and tight stairs. Something to keep in mind if you plan to book here. No issues for us and they did carry up our suitcases from the storage room while we were sightseeing.
We had dinner and the included breakfast in the pub and both were delicious.
Hotel was across the street from an amazing street full of food vendors. We didn't partake because of timing but we walked through and it smelled and looked amazing!!
All in all we would highly recommend Clerk & Well Pub
by A verified traveler
Posted 26 May 2024
Rooms are fine. However, there are A LOT of stairs and no elevator/lift. The stairs are steep. Fine for some, but not all guests. This should be disclosed. Check-in is in the bar, which was packed when we arrived.
by A verified traveler
Posted 4 Jul 2022
The property had nice rooms,the stairs are a bit steep,but this is mentioned in the description.its also close to 2 tube stations.
by A verified traveler
Posted 30 Dec 2021 on Hotels
Comment from Hotel Management
11 Jan 2022 by Leo, Hotel Management
Dear Tracy,
Thank you very much again for the stay and we hope to see you again soon.
Kindest regards,
Leo
by A verified traveler
Posted 20 Dec 2021 on Hotels
Comment from Hotel Management
11 Jan 2022 by Leo, Hotel Management
Dear Paul,
Thank you very much again for the stay and we hope to see you again soon.
Kindest regards,
Leo
by A verified traveler
Posted 8 Dec 2021
by A verified traveler
Amazing stay
Posted 17 Nov 2021 on HotelsThe room was on the third floor, it was large, clean and really comfort. check in and out were really fast and friendly.
one bad thing, they forgot to clean the room on our last night and we had no one to talk with at 12am to ask for new towels, besides that we were quite happy with the stay.
This hotel looks and feels according to all of the existing reviews ;)
Comment from Hotel Management
19 Nov 2021 by Bogdan , Hotel Management
Hi Eliran,
Hope you're well and thank you so much for your review.
Regards
Bogdan
by A verified traveler
Posted 15 Nov 2021
Hello we were very happy with the cleanliness and comfort of our room. However, there were a few issues. We did not have our coffee replenished and our drinking glasses were not washed and cleaned by the cleaning staff. The safe was already locked with door open and was unusable. We could not log into Netflix and could not find any instructions in the room how to do so. Lastly, there was no one available to assist call in each of these cases. Having someone more available by phone would have been helpful.
Comment from Hotel Management
19 Nov 2021 by Bogdan , Hotel Management
Dear Michelle,
Hope you're well,
Please accept my apologies, as the safe did not worked and you could not reach no one that could help.
We will take on board your feedback.
Kind Regards
Bogdan
by A verified traveler
Posted 17 Oct 2021 on Hotels
Great stay from top to bottom. Special thanks to all the staff, you were all fantastic
Comment from Hotel Management
18 Oct 2021 by Bogdan , Hotel Management
Hi Rob,
Thank you so much for your Review
Regards
Bogdan
