Ratings based on 972 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Nice place located within walking distance of the train.
Kitchen is small and not meant for more than 2 people.
Communal fridge is for sharing and unfortunately, someone swiped my Tesco prepared sandwich the morning I left.
by A verified traveler
Posted 4 Nov 2024
If you are a girl don’t stay here. Homeless people stay here
Comment from Hotel Management
4 Nov 2024 by Sia, Hotel Management
Hi Cindy, We take guest safety and comfort very seriously and are committed to providing a secure and welcoming environment for all our guests. Our property has a 24/7 reception, surveillance and controlled access. There are also female only dormitories available. We apologise if you felt otherwise and encourage guests to reach out to us directly with any concerns during their stay so we can address them immediately.
by A verified traveler
Posted 3 Nov 2024
I stayed in the mixed 14 and had a great time! I felt very safe the whole time
Comment from Hotel Management
4 Nov 2024 by Sia, Hotel Management
Hello Angelina, thank you for your feedback. We're happy you had a great stay and felt safe.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Maria-Palmers Lodge Team, Hotel Management
Dear Tatiana,Thank you very much for your lovely review, we are really happy to hear that your stay at Palmers Lodge Swiss Cottage meet your expectations, and we are looking forward to meeting you again in the future .Best regards,
by A verified traveler
Posted 17 Oct 2024
Really great staff. Very helpful when one of us got sick and had to get to the hospital.
Comment from Hotel Management
18 Oct 2024 by Maia J - Reception , Hotel Management
Thank you for your kind words! We're so happy to hear that our staff could be of help during such a stressful time. We always strive to support our guests, especially in situations like that. We hope everyone is feeling better now, and we’d love to welcome you back under better circumstances in the future!
by A verified traveler
Posted 16 Oct 2024
Good location, cheap, clean, friendly staff. Very beautiful building.
Comment from Hotel Management
18 Oct 2024 by Maia J - Reception , Hotel Management
Thank you for your great review! We’re thrilled that you enjoyed our location, found everything clean and affordable, and appreciated our friendly staff. It's wonderful to hear that you loved the beauty of our building as well. We look forward to welcoming you back again soon!
by A verified traveler
Posted 9 Oct 2024
Beautiful property and bedding was clean and fresh. Surrounding area was very nice also.
Comment from Hotel Management
9 Oct 2024 by Sarah, Hotel Management
Thanks for your feedback Samuel! It's great to see our lovely building, facilities and location made your experience a 5/5! We hope to see you again the next time you return to London. All the best.
by A verified traveler from Arlington
Posted 1 Oct 2024
Clean environment with nice service
Comment from Hotel Management
4 Oct 2024 by Maria-Palmers Lodge Team, Hotel Management
Dear Yijie,Thank you for your kind review! We’re so pleased to hear that you enjoyed the clean environment and our service. It’s always our goal to provide a welcoming and comfortable stay for all our guests.We hope to have the pleasure of hosting you again soon!Best regards,
by A verified traveler
Posted 27 Sep 2024
Love the area and walkability.
Comment from Hotel Management
4 Oct 2024 by Maria-Palmers Lodge Team, Hotel Management
Dear Jeffrey,Thank you for your feedback! We're happy to hear that you loved the area and found it easy to explore on foot. Our location is something we’re proud of, and it’s great to know it added to your experience.We hope to welcome you back soon!Best regards,
by A verified traveler
Posted 25 Sep 2024
Nice architecture and solid old interior decor
Comment from Hotel Management
4 Oct 2024 by Maria-Palmers Lodge Team, Hotel Management
Dear Anthony,Thank you for your lovely review! We’re delighted to hear that you appreciated our architecture and the charm of our old interior decor. We take pride in maintaining the unique character of our space, and it's wonderful to know it resonated with you.We hope to welcome you back soon to enjoy more of what we have to offer!Best regards,
