Ratings based on 986 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Mez, Hotel Management
Dear Cynthia,Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We are delighted to read that you enjoyed your visit and we hope to welcome you back soon.Have a lovely weekend.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Mez, Hotel Management
Dear Judith,Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.May we ask where we fell short? We ask this so that we can create a better holistic experience when you visit us next.Have a lovely week.Best regards,Mez
by A verified traveler from St Albans
Posted 27 Oct 2024
The reception staff were unfriendly and inexperienced, no manager on duty to resolve an issue with the room provided. Requested an upgrade and 2 separate staff gave complete different costs. The room given was effectively a single room and not acceptable as a double.
Comment from Hotel Management
28 Oct 2024 by Mez, Hotel Management
Dear Ian,Thank you very much for choosing to stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We can see that a couchette room was booked through Expedia for this stay and the same was allocated. We do have fixed rates for our upgrades however as a special case a reduced upgrade rate was offered to you.As you have experienced on this stay, the heritage and Victorian rooms are larger and very well appointed.When you do book through the Marriott Website, we try to upgrade subject to availability.We sincerely hope to welcome you back when you visit London once again.Best regards,Mez
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Mez, Hotel Management
Dear Caroline,We are delighted to read that you enjoyed your stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We hope to welcome you back when you visit London once again.Have a lovely week.Best regards,Mez
by A verified traveler
Posted 26 Sep 2024
Clean, convenient, great location
Comment from Hotel Management
30 Sep 2024 by Mez, Hotel Management
Dear Darryl,Thank you very much for sharing your feedback from your stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.It was a delight to be of service and we hope to welcome you back soon.Best regards,Mez
by A verified traveler
Posted 15 Sep 2024
Magnificent, iconic hotel. Room small, but elegant and functional. Great bars. Restaurant was lovely with good quality food, if nothing flash. Restaurant was reasonably priced. Hotel itself expensive, but you’re paying for the location - couldn’t be better for Eurostar - and history.
Comment from Hotel Management
16 Sep 2024 by Mez, Hotel Management
Dear David,We are delighted to have been of service.We sincerely hope to welcome you back to the Great Northern Hotel when you visit London once again.Have a wonderful day.Best regards,Mez
by A verified traveler from London
Posted 12 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Mez, Hotel Management
Dear Fiona,We are delighted to read that you enjoyed your stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We hope to welcome you back soon.Have a nice day.Best regards,Mez
by A verified traveler
Posted 2 Sep 2024
i was traveling to Paris after the short stay there, the staff helped to store my luggage there for few days before I back from Paris, it really helped as it is just cross the road from St Pancras station.
Comment from Hotel Management
3 Sep 2024 by Mez, Hotel Management
Dear Mr. Po,We are delighted to read that you enjoyed your stay at the Great Northern Hotel, A Tribute Portfolio Hotel, London.We sincerely hope to be of service when you return to our fine city.Have a lovely day.Best regards,Mez
by A verified traveler
Posted 5 Aug 2024
Good
Comment from Hotel Management
6 Aug 2024 by Mez, Hotel Management
Dear Mr. Bela,Greetings from the Great Northern Hotel, A Tribute Portfolio Hotel, London.It is a pleasure to have been of service, and we sincerely hope to welcome you back soon.Have a lovely day.Best regards
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Mez, Hotel Management
Dear Graham,Greetings from the Great Northern Hotel, A Tribute Portfolio Hotel, London.It is a pleasure to have been of service, and we sincerely hope to welcome you back soon.Have a lovely day.Best regards
