Ratings based on 43 Verified Reviews
3.3 Room cleanliness
2.9 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great location, rough check-In
Posted 18 Mar 2020 on HomeAwayWe enjoyed staying in a location that was just a short distance from downtown London. Very reasonable price and enjoyed having a shared kitchen space. However, our check-in process went poorly. They claimed the cleaning service never showed up the day we arrived and we came into an apartment that was still dirty from the previous guests. This delayed our day as we had to wait for it to be cleaned.
by A verified traveler
Posted 2 Mar 2020 on Hotels
It was comfortable and clean
Comment from Hotel Management
3 Mar 2020 by Customer Care Team, Hotel Management
Dear Guest,
Thank you for sharing this review. We are happy that you enjoyed your stay with us and we look forward to your next visit.
Kind regards,
Your Customer Care Team
by A verified traveler
Fantastic price, amazing location
Posted 1 Mar 2020 on HotelsThe price for this place in this location is AMAZING! I honestly don’t think you’ll find better for the money. Read the reviews so you understand what you’re getting but everything was clean, comfortable and well managed. I didn’t have a problem with the shared bathrooms - there were two bathrooms to three rooms, and a shared kitchen and common room but I didn’t see anyone else the whole time I was there. As per other reviews, you can hear doors closing and opening but you can hear that in any hotel. I would recommend staying here if you want a Very affordable, brilliantly located, clean and simple room.
Comment from Hotel Management
1 Mar 2020 by Customer Care Team, Hotel Management
Dear Laura,
Thank you for sharing this amazing review with us and with Expedia readers. We are thrilled that you have enjoyed your stay with us and we look forward to your next visit.
Have a safe trip back home.
Kind regards,
Your Customer Care Team
by A verified traveler
Posted 8 Dec 2019
I needed a place to stay near Euston for a couple of nights but didn’t want to pay a fortune, yet have my own bedroom. This place was perfect: 15 min walk from Euston and 10 min walk from Oxford Circus. The bed was extremely comfortable. The room, bathrooms (toilet+shower), kitchen and facilities were really clean. The room and whole hotel were warm, as expected in December. The room was tiny (not even 4 square metres) but I only needed a place to crash, so that was not a problem for me. Despite the small size of the room, it had everything you needed: wardrobe, full length mirror, chair, table, ironing board and iron! towels and shower gel were also included. Great value for money in the area, I would 100% come back here or recommend.
On the negative side, the walls are super thin (you can hear the tv from your neighbour or even hear them snore) and the windows are not very good either and you can hear the traffic or people speaking in the street; however, it didn’t catch my by surprise as I had read some previous comments and the problem was solved with a pair of earplugs. Some comments say this is expensive for the quality? I do not agree at all. Good luck finding anything better for less than £50/night! This little hotel was a great finding in such prime location!!!
Comment from Hotel Management
12 Dec 2019 by Customer Care Team, Hotel Management
Dear JGG,
Thank you so much for this lovely review we are so happy that you have enjoyed your stay with us and we look forward to your next visit.
Kind regards,
Your Customer Care Team
by A verified traveler
Posted 3 Dec 2019 on Hotels
Comment from Hotel Management
3 Dec 2019 by Customer Care Team, Hotel Management
Dear Karen,
Thank you for sharing this comments with Expedia readers and us. Can you please give us some more information about the issues you had during your stay in order to improve them.
Kind regards,
Your Customer Care Team
by A verified traveler
Posted 28 Nov 2019 on Orbitz
The Size if the Riom was Not what I was Expectung fir rhe Pruce. Super Small
Comment from Hotel Management
2 Dec 2019 by Customer Care Team, Hotel Management
Dear Guest,
Thank you for sharing this review, we are sorry your stay with us was not as pleasant as you wanted, we have taken note of your comments in order to improve the sizes of the rooms.
Kind regards,
Your Customer Care Team
by A verified traveler
Posted 7 Nov 2019
Local stores are nice in the neighborhood.
But, the property and the room are "cheaper" than you would think.
Comment from Hotel Management
11 Nov 2019 by Your Customer Care Team, Hotel Management
Dear Guest,
Thank you very much for the time you spent to share your personal impressions of your stay at our property.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 1 Nov 2019 on Hotels
Comment from Hotel Management
2 Nov 2019 by Customer Care Team, Hotel Management
Dear Hai,
Thank you for sharing this review with us and with Expedia readers, we are happy that you have enjoyed your stay with us and we look forward to your next visit.
Kind regards,
Your Customer Care Team
by A verified traveler
Posted 23 Oct 2019
Location was good, but the property itself was disappointing. These are not really apartments but individual rooms with a shared central area kitchen. The carpet on stairs was old and torn. Place smelled like paint. The best part was the private bathroom. It was really small, but nice, clean and modern. Not very secure premises which is a big minus if you want to leave your laptop or any valuables in your room. And of course, like many places in London there is major construction going on across the street. They stop promptly at 6:00pm, but it starts up early in the morning so you cannot really sleep in. They also contract with some third party agency to obtain your personal information online and "verify you".(just ignore that if you go through Expedia).
Comment from Hotel Management
23 Oct 2019 by Customer Care Team, Hotel Management
Dear Guest,
Although we are quite surprised and dismayed by the content of your review regarding your holiday at our property, please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. In the listing it said the property has a share kitchen and for security and legal reasons every guest need to validate the link in order to get the instructions to get to the property.
Once again we thank you for your time and we hope you can give us a second chance to show your our true level of hospitality.
Kind regards,
Your Customer Care Team
by A verified traveler
Posted 19 Oct 2019 on Hotels
Comment from Hotel Management
21 Oct 2019 by Customer Care Team, Hotel Management
Dear Naveed,
Than you for the time you spend in sharing this review with us and with Expedia readers. Can you please give us some more information about the issues that you had during your stay in order to understang better this score and to improve in that issues.
Kind regards,
Your Customer Care Team
