Ratings based on 175 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
Polite pleasant and accommodating reception
by A verified traveler
Convenient for motorway
Posted 2 Nov 2023 on HotelsFirst room 100 smelt of smoke so they immediately changed us to 102. Dog friendly and they allow the dogs in the restaurant. Fast food counter, lovely fresh cooked pizzas. Convenient for the motorway, and easy overnight stay.
Comment from Hotel Management
25 Nov 2023 by ALINA, Hotel Management
Thank you very much for your time, feedback, and comments about your experience during your stay at elRetiro Hotelet. We are delighted to know that you enjoyed our facilities and services. We hope to see you again on another occasion, and we send you greetings on behalf of the entire team."
by A verified traveler
Posted 9 Sep 2023 on Hotels
Comment from Hotel Management
21 Oct 2023 by ALINA, Hotel Management
We greatly appreciate your feedback regarding your stay. It is always a pleasure to receive positive comments.Receive a warm greeting.
by A verified traveler
Posted 23 Aug 2023
Clean and pleasant. Food was very good.
Comment from Hotel Management
25 Sep 2023 by ALINA, Hotel Management
Thank you for your review! We're delighted to hear that you found our establishment clean and pleasant, and that you enjoyed the food. We strive to provide a welcoming and hygienic atmosphere for our customers, and it's always a pleasure to know that our efforts are appreciated. We hope to have the pleasure of serving you again in the future.
by A verified traveler
Stop over stay
Posted 3 Oct 2022 on HotelsLovely hotel with lovely friendly staff. Didn’t get much sleep unfortunately as there was a wedding on and our room was so close to the hall where it was. If I may suggest that you put all non wedding guests further away from where the celebrations are it will be better for those guests.
Comment from Hotel Management
4 Oct 2022 by Hotelet elRetiro, Hotel Management
Hello Sheryl.Thank you for choosing us for your stay, we will take your feedback to improve. A greeting from the Hotelet El Retiro team.
by A verified traveler
Posted 9 Apr 2022
Convenient for traveling on motorway and taking a dog. Food for evening meal was very uninspiring with limited choice and nowhere else nearby. We stayed on a Saturday and some sort of “music” event in the evening was very noisy.
Comment from Hotel Management
19 Apr 2022 by Alina, Hotel Management
Dear Janet , Thank you very much for your comment! It makes us very happy to know that she enjoyed her stay with us next to yourr pet. Pets are a very important part of our lives and that is why we are delighted to receive them with great affection! We are sorry that the dinner was not to your liking. We are working to improve these services. We hope to see you again soon! Receive a cordial greeting : ) El Retiro Hotelet team
by A verified traveler
A good stopover for tired drivers
Posted 28 Feb 2022 on HotelsThis is our 2nd stay at the hotel and we will stay again. Spacious room, comfortable bed, clean bathroom, warm and comfortable. Staff very friendly and kind. Pet friendly with good rules in place to protect guests without pets. Pet not allowed to be in room on its own, pet can go into restaurant to enable guests to eat together. We’ll done.
Comment from Hotel Management
1 Mar 2022 by Alina, Hotel Management
Dear Patricia , Thank you very much for your comment! It makes us very happy to know that you enjoyed your stay with us. Pets are a very important part of our lives and for this reason we are delighted to receive them with much love. We hope to see you again soon! Receive a cordial greeting : ) El Retiro Hotelet team
by A verified traveler
Posted 10 Jan 2022
Pet friendly with plenty rough ground to exercise our dog. Easy access to motorway and good value for money. Check in was difficult as reception closed and it took a while to find that bar staff did book in. Thought they might have spoken English to do this. Good for one night break in journey and convenient garage next door. Will stay again on return trip.
Comment from Hotel Management
12 Jan 2022 by Alina, Hotel Management
Dear Janet, Thank you very much for your comment! We are glad that you were comfortable during your stay and that the price quality is very good. The incident you comment on, we regret what happened. We take note and will do our best to fix it. Kind regards:) El Retiro hotelet team
by A verified traveler
Posted 8 Jan 2022 on Hotels
Comment from Hotel Management
8 Jan 2022 by Alina, Hotel Management
Hola Daniel, ¡Muchas gracias por su puntuación tan positiva! Nos encanta que disfrutara de su estancia . Comentarios como el suyo nos hacen crecer cada día. Esperamos que vuelva pronto y su estancia sea de nuevo excelente. Reciba un cordial saludo : ) Equipo el Retiro Hotelet
by A verified traveler
The best budget hotel I've ever stayed in.
Posted 10 Oct 2021 on HotelsThis, seemingly unpreposessing, hotel was a real find and we will return. Sitting on the terrace in the warm evening air, enjoying a drink and the infectious chatter of the Spanish travellers was a real joy.
This is hospitality practiced at a very high level. If I were a hotellier, I would be sending all of my managers to this hotel for a week.
