Ratings based on 184 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
My only issue was the food was never hot enough.
Comment from Hotel Management
26 Sep 2024 by Public Relations of the Hotel, Hotel Management
Stephen, thank you for your feedback. We’re sorry to hear that the food temperature did not meet your expectations. We will address this with our culinary team to ensure that meals are served at the right temperature moving forward. We hope to have the opportunity to welcome you back and improve your dining experience. Best regards, Hotel Cesar Augustus.
by A verified traveler
Posted 10 Sep 2024
Perfect for our needs. Breakfast good . Close to beach and shops. Restaurants. Very clean
Comment from Hotel Management
12 Sep 2024 by Public Relations of the Hotel, Hotel Management
Gail, we're pleased to read that you’ve enjoyed our good breakfast and the great location of the hotel. Thank you very much for sharing your comment. We hope you choose us again in the future. Best regards, Hotel Cesar Augustus.
by A verified traveler
Posted 6 Sep 2024
Nice property and lots to do around it. Right on the beach too which was super convenient
Comment from Hotel Management
9 Sep 2024 by Public Relations of the Hotel, Hotel Management
Ryan, thank you for your feedback! We are glad you liked our hotel and our great locationWe look forward to welcoming you back to the hotel in the future! Best regards, Hotel Cesar Augustus.
by A verified traveler
Posted 1 Sep 2024
On arrival to the hotel we checked in, this process was fast and easy. The Lobby area is modern and decorated nice. When we entered the room, the toilet was very dirty. There was urine in the toilet and used toilet paper. The room was also dusty. Our balcony door was faulty too which meant we did not use the balcony as much as we would. The bathroom in the room was very modern and all facilities worked very well. Clean towels are provided daily too.
We chose not to upgrade to food options as was very expensive and lots of fish. Was much cheaper to eat out the hotel in restaurants and bakery’s.
Hotel is in a convenient situation to visit Cambrils and salou. The bus stop is outside the hotel and goes to both towns. Bus is around 2euro a ticket. The hotel is not situated on a beach but is only a short walk (200m?)
On our last day we checked out and had a late flight. We stayed at the hotel all day and wanted to use their shower facilities in their lobby so we asked for a towel and the staff were very rude and unhelpful. We did not have any towels and would’ve been very easy for the hotel to lend us 2 towels so we could freshen up. We were very disappointed by this so maybe something for hotel to work on.
Comment from Hotel Management
2 Sep 2024 by Public Relations of the Hotel, Hotel Management
Dear Karl, thank you for taking the time to share your experience with us. We are pleased to hear that your check-in process was fast and easy, and that you appreciated our modern lobby and bathroom facilities. We’re also glad you found our location convenient for exploring Cambrils and Salou.However, we sincerely apologize for the issues you encountered in your room, particularly the cleanliness and the faulty balcony door. We will address these concerns with our housekeeping and maintenance teams to ensure such issues are promptly resolved in the future.We’re sorry to hear that your experience with our staff on your last day was not as positive as it should have been. Your feedback regarding the towels and the response you received is noted, and we will work on improving our customer service in such situations.Thank you once again for your feedback. Best regards, Hotel Cesar Augustus.
by A verified traveler
Posted 22 Aug 2024 on Hotels
Ideal location to access the beach and both resorts of Cambrils and Salou
Comment from Hotel Management
22 Aug 2024 by Public Relations of the Hotel, Hotel Management
Emma, thank you for your feedback! We are glad you liked our good location to reach the beach and enjoy Cambrils and Salou. We hope to welcome you back in the future. Best regards, Hotel Cesar Augustus.
by A verified traveler
Family holiday
Posted 27 Jul 2024 on HotelsGreat hotel to stay in. I was in a double room single occupancy. I think i paid extra for a larger room. My room.had 2 x single beds, a couch which could accommodate a 3rd person. It was in the corner so balcony was small but adequate
Comment from Hotel Management
29 Jul 2024 by Public Relations of the Hotel, Hotel Management
Dear Pauline, We are glad you liked our hotel and the room. Thank you very much for your review and for choosing us. We look forward to welcoming you again in the future. Best regards, Hotel Cesar Augustus.
by A verified traveler
Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Public Relations of the Hotel, Hotel Management
Oliver, thank you very much for sharing your score and for choosing us. Best regards, Hotel César Augustus.
by A verified traveler
Location
Posted 26 Jun 2024 on HotelsVery nice location and nice staff. Parking is a piece of mind. Only a problem was when turning on the shower the smell stinks like it's connected to a sewage or something..! I didn't mention it since it's only one night to go (Room 134 if you want to fix it) thanks
Comment from Hotel Management
26 Jun 2024 by Public Relations of the Hotel, Hotel Management
Mouaiad, thank you for your feedback. We're glad to hear that you appreciated our location and staff, and that our parking provided you with peace of mind.We apologize for the unpleasant smell you experienced when using the shower. We appreciate you bringing this to our attention and will ensure that Room 134 is checked and the issue is resolved promptly.Thank you for staying with us and for your understanding. We hope to welcome you back in the future for a more pleasant experience. Best regards, Hotel Cesar Augustus.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
17 Jun 2024 by Public Relations of the Hotel, Hotel Management
Dear Sethia, thank you very much for sharing your score and for choosing us. Best regards, Hotel Cesar Augustus.
by A verified traveler
Posted 1 May 2024
It was a very cold 3v3ning and there was no extra blanket for the bed as a consequence we were very cold all night
Comment from Hotel Management
2 May 2024 by Public Relations of the Hotel, Hotel Management
Brendan, we are sorry to hear that you were cold in the room because we did not have an extra blanket. If you visit us another time, please contact reception to request an extra blanket. Again we apologise for the discomfort due to the low temperature. Thank you very much for sharing your comment. Best regards,
