Ratings based on 379 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 22 Oct 2024
Liked that the beds were comfy staff was nice they had a good breakfast. Did not like the carpet and tile in the room needed cleaned and there were no towels in the pool room when we asked for some they were going to give us hand towels she said that is what we put in there told her we needed bigger towels which she did give us did not understand why they would only put out hand towels.
Comment from Hotel Management
23 Oct 2024 by HIEX, Hotel Management
Thank you for the review. We would like to apologize for the pool towel issue. We will be sure to make our staff aware of the issue to ensure that it does not happen again.
by A verified traveler
Posted 1 Oct 2024
Nice facility tucked away behind a Denny’s restaurant. Very clean, nice staff, excellent beds.
Comment from Hotel Management
2 Oct 2024 by HIEX, Hotel Management
Thank you for the feedback and for choosing Holiday Inn Express & Suites in Cambridge, Ohio. We are pleased to hear that you enjoyed your stay.
by A verified traveler
Posted 29 Sep 2024
The only thing I would add is a pen and piece of paper or little not pad otherwise all was great
Comment from Hotel Management
30 Sep 2024 by HIEX, Hotel Management
Thank you for the feedback.
by A verified traveler
Posted 26 Sep 2024
Close to restaurants
Comment from Hotel Management
27 Sep 2024 by HIEX, Hotel Management
Thank you for the review and for choosing Holiday Inn Express & Suites in Cambridge, Ohio.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
23 Sep 2024 by HIEX, Hotel Management
Thank you for the review.
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
17 Aug 2024 by HIE, Hotel Management
Thank you for the review
by A verified traveler
Posted 10 Aug 2024 on Hotels
Room had a very narrow path for an accessible room
Comment from Hotel Management
17 Aug 2024 by HIE, Hotel Management
Thank you for the feedback, I will be sure to share your comments with the maintenance team
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by HIE, Hotel Management
Thank you for the review.
by A verified traveler
Posted 5 Aug 2024
The staff was very accommodating. We had booked with another hotel in the area and they were awful, so we immediately checked out of that hotel. The front desk at Holiday Inn were very welcoming the moment we walked. The double bed rooms were sold out, so he was able to get a rollaway bed added to our room for our last minute stay. Breakfast was good.
Comment from Hotel Management
6 Aug 2024 by HIE, Hotel Management
Cathy, Thank you for the review. We are pleased to hear that you enjoyed your stay with us and we were able to accommodate you and your family.
