Ratings based on 515 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
2nd time staying, 1st time hotel was under renovation and this time staff told housekeeping wrong room number and she walked in room at 8am and woke us up…not very happy about that but will be back cause hotel only 3-4 blocks away from the family we r visiting.
by A verified traveler
Posted 21 Nov 2024
Really enjoyed folks managing desk & grounds. Nice quiet clean well arranged rooms. All works also.
Comment from Hotel Management
22 Nov 2024 by Bryanne G, Hotel Management
Allen,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to all of us here at GrandStay. We appreciate having you as our guest, and we hope you’ll visit us again soon.Thank you,
by A verified traveler
Posted 12 Nov 2024
The staff was so kind and helpful- our room was very clean. Very likely to stay there again!
Comment from Hotel Management
13 Nov 2024 by Bryanne G , Hotel Management
Amy, Thank you so much for the 5 star rating! We love to see those and we appreciate the awesome comments!! We can’t wait to see you again soon!!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Bryanne G , Hotel Management
Sharon, Thank you for taking the time to give us an awesome rating!! We appreciate your feedback! Come back and stay with us again soon!!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Bryanne G, Hotel Management
Kayley,We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.We can’t wait to welcome you back!
by A verified traveler
Posted 3 Nov 2024
The check in and out was easy. Nice location for all of our needs. Nice swimming pool.
Comment from Hotel Management
7 Nov 2024 by Bryanne G, Hotel Management
Glenda,Thank you for the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. THANK YOU SO MUCH FOR THE AMAZING REVIEW!!!! On behalf of myself and the team, we all look forward to your next visit to Cambridge!! We appreciate your loyalty to our brand.Sincerely,
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Bryanne G, Hotel Management
Kristina, We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.We can’t wait to welcome you back!
by A verified traveler
Posted 29 Oct 2024
I liked the quiet relaxing atmosphere. Very clean. Close to where I need to be tomorrow. God bless all!
Comment from Hotel Management
29 Oct 2024 by Bryanne G , Hotel Management
Good Afternoon, Shirley! My name is Bree and I’m one of the managers here at The GrandStay Hotel & Suites in Cambridge MN. I want to thank you immensely for the comments on your review. We love hearing positive feedback about our guests’ experiences! I wanted to reach out to you directly to ask if there was any aspect of your stay that we may have fallen short on as we strive to give every guest a 5-star experience with us. If so, please reach out to me directly and I will do everything I can to resolve any issues. Thank you again for staying with us and we hope to see you again in the future! I hope you have a lovely rest of your day!
by A verified traveler
Posted 27 Oct 2024
It was always staffed
Comment from Hotel Management
29 Oct 2024 by Bryanne G, Hotel Management
Good Afternoon Kathy, Thank you for your 5 star review! We love to see when our guests have a great stay! We appreciate your business and hope you choose us again for your lodging needs!
by A verified traveler
Posted 21 Oct 2024
N/A
Comment from Hotel Management
29 Oct 2024 by Bryanne G , Hotel Management
David, Thank you so much for your 5 star review! Please come stay with us again soon!
