Ratings based on 106 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Returning customers
Posted 28 Jan 2023 on HotelsWe were at tge hotel the week before and enjoyed the atmosphere and the welcoming staff, wgen we arrived the front desk staff rememberd us and we were met with a smile and friendly conversation. Eua or Ewe was on reception and she was helpful the week before and this time as well. The foid eas excellent. The only thing i would suggest is real popadoms with the curry and a biscuit in the room yo go with the cuppa. We will he staying again soon and maybe nrxt time use the spa.
Comment from Hotel Management
1 Feb 2023 by Cambridge Bar Hill Hotel, Hotel Management
Good afternoonThank you for taking the time to complete your feedback on your stay. I am pleased to read your comments regarding friendly staff and that they looked after you well during your stay. I hope we can welcome you again soon.Kind regards,Sally HawkesGuest Relations Manager
by A verified traveler
Posted 27 Jan 2023 on Hotels
Comment from Hotel Management
1 Feb 2023 by Cambridge Bar Hill Hotel, Hotel Management
Thank you for taking the time to complete your feedback on your stay. I am pleased to read your comments and I hope we can welcome you again soon.Kind regards,Sally HawkesGuest Relations Manager
by A verified traveler
Well worth the money
Posted 19 Jan 2023 on HotelsGreat stay for the price, good food, friendly staff and comfortable room. my only negative feedback is that the TV channel are few and far between that work.
Comment from Hotel Management
24 Jan 2023 by Pete, Hotel Management
Thankyou for review, we look forward to welcoming you back in the future
by A verified traveler from Belvedere
Posted 11 Jan 2023
Good hotel. Enjoyed my stay
Comment from Hotel Management
12 Jan 2023 by Pete, Hotel Management
Thank you for your review. i am so pleased you enjoyed your stay. we hope to welcome you back again soon
by A verified traveler
Posted 30 Dec 2022 on Hotels
Comment from Hotel Management
12 Jan 2023 by Pete, Hotel Management
Thank you for your review. I am sorry we did not meet your expectations this time. If you would like to discuss any issues please contact the hotel. We hope to welcome you back again in the future
by A verified traveler
Posted 26 Dec 2022
rude staff
Comment from Hotel Management
27 Dec 2022 by Pete, Hotel Management
Hi LiamI am sorry you encountered some issues on your stay with us. Can I ask you call the hotel to discuss so I can investigate this for youPeter WhitfieldGuest Relations Manager
by A verified traveler
Posted 16 Dec 2022 on Hotels
The room was clean, and the bed was comfortable. Parts of the room were looking a bit tired, and the radiator didn’t work very well, so on a night when it was -10 degs, the room was cold.
Comment from Hotel Management
24 Dec 2022 by Pete, Hotel Management
Thankyou for your review, I hope the heating issue was sorted out for you as we have extra heaters available had you asked reception. The hotel rooms will be undergoing a refurbishment in 2023
by A verified traveler
Posted 11 Nov 2022 on Hotels
Comment from Hotel Management
16 Nov 2022 by Pete, Hotel Management
Thank you we are glad you enjoyed your stay
by A verified traveler
Posted 24 Oct 2022 on Hotels
Comment from Hotel Management
16 Nov 2022 by Pete, Hotel Management
Thank you we are glad you enjoyed your stay
by A verified traveler
Posted 3 Oct 2022
