Ratings based on 806 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Hard to explain but definitely not as good as it looks in pictures. It’s kind of like it’s been repurposed at a hotel but in a cheap way. Fixtures and fittings are cheap kind of way and it’s poorly finished. Poor lighting etc.
no coffee machine in room. Good to have the gym next door and great dining options. Very friendly staff at reception.
by A verified traveler
Posted 17 Nov 2024
We liked the ease of the valet parking. The lovely staff were very helpful.
by A verified traveler
Posted 11 Nov 2024
On arrival there was nowhere to leave the car to unload bags, the hotel is surrounded by resident parking and double yellow lines, even when paying for valet parking you have to risk leaving it on double yellows to hand over to the staff. The staff on reception on arrival were also very unfriendly, barely made an effort to say hello.
We booked this hotel over other choices for the option of the spa, the spa was hugely disappointing. No private cubicles in the changing areas and the spa smelt musty and damp throughout, especially the jacuzzi,
. It was not somewhere you want to sit and relax inhaling unpleasant odours and sitting in stale water.
Finally we were given a room with a balcony, on first impressions a nice upgrade from the standard room we had booked. However soon became a negative once unpacked that we found the external door to the shared balcony area did not lock, leaving us feeling vulnerable that 2 other rooms could access ours. And on top of this the shared balcony brought with it noise from other guests talking outside until 1am. The bed is positioned next to the patio doors to the shared balcony, so their conversation was practically happening at my bedside. After calling and emailing reception no one made any effort to ask the other room to respect the time of the day and keep the noise down or move the conversation inside. This made our plans of a relaxing night away far from enjoyable. We will not be returning.
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 13 Oct 2024
Fantastic -
The Varsity is an experience, not merely a place. Apart from all the comforts of a 5 star hotel, the atmosphere - generated by the artwork and well-crafted design themes of Cambridge academia and Grand Britannia - gives the visitor a sparkle to their stay. Traveling from my foreign field, I will return to this corner that is forever England.
by A verified traveler
Posted 27 Sep 2024
Loved our stay there.. staff were polite and friendly customer service was brilliant z would highly recommend the varsity to anyone .
by A verified traveler
Posted 25 Sep 2024
Loved the location!
by A verified traveler
Posted 19 Aug 2024 on Hotels
by A verified traveler
Posted 14 Aug 2024 on Hotels
by A verified traveler
Posted 5 Aug 2024
Hotel in a great location but google maps not helpful so use the hotel instructions. 5 mins walk to the colleges and lots of places to eat nearby. Room good but you could hear others talking adjoining room. Nice facilties in room and staff helpful. Did not eat there so can't comment. Staff helpful and valet parking a bonus.
