Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Shelby, thank you for staying with us at Oceanpoint Ranch. We’re delighted that your experience was worthy of a top rating. We hope to welcome you back in the future.Sincerely,The Guest Care Team
by A verified traveler from Mission Hills
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
Janice, we’re delighted you enjoyed your experience at Oceanpoint Ranch. Thank you for your high rating. We hope to welcome you back soon!Sincerely,The Guest Care Team
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Antoinette, thank you for giving us a top rating at Oceanpoint Ranch. We’re delighted you enjoyed your experience with us. We look forward to welcoming you back in the future.Sincerely,The Guest Care Team
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Amanda, thank you for sharing your feedback. We appreciate your visit and look forward to a chance to enhance your experience next time. If you have any specific comments or suggestions, please share them with us.Sincerely,The Guest Care Team
by A verified traveler
Posted 25 Oct 2024
We booked and paid through expedia. The hotel charged our credit card that was required for incidentals (of which we had none) $179. When I inquired about the charge they claimed they didn’t do it. But it our credit card showed otherwise. We currently have a pending dispute with our credit card company
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Kathleen, thank you for providing details about the issue. It is recommended to continue working with your credit card company and the third-party platform for resolution. Your feedback is appreciated.Sincerely,The Guest Care Team
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Customer Service, Hotel Management
Don, thank you for staying with us at Oceanpoint Ranch. We’re thrilled you enjoyed your time with us. We look forward to welcoming you back soon.Sincerely,The Guest Care Team
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Customer Service, Hotel Management
Jim, thank you for choosing to stay with us at Oceanpoint Ranch. We're delighted that you had a positive experience and appreciate your review. We look forward to welcoming you back in the future.Sincerely,The Guest Care Team
by A verified traveler from Montclair
Posted 30 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Customer Service, Hotel Management
Grant, thank you for staying with us at Oceanpoint Ranch. We’re delighted you had a positive experience. We look forward to welcoming you back in the future.Sincerely,The Guest Care Team
by A verified traveler
Posted 26 Sep 2024
Perfect escape under the pines
Comment from Hotel Management
27 Sep 2024 by Customer Service, Hotel Management
Christopher, thank you for staying with us at Oceanpoint Ranch. We're thrilled you found your escape to be perfect. We hope to welcome you back soon!Sincerely,The Guest Care Team
by A verified traveler
Posted 25 Sep 2024
Lovely rooms, in a great, scenic place. We arrive quite late at 7pm just as the staff member was closing for her break but she opened up and got us all sorted. Great bar and food just 10 minute walk up the road.
Comment from Hotel Management
25 Sep 2024 by Customer Service, Hotel Management
Daniel, we’re delighted you loved your experience at Oceanpoint Ranch. It's wonderful to know our team members went the extra mile to assist you, and you enjoyed the nearby dining options. We're looking forward to welcoming you back.Sincerely,The Guest Care Team
