Ratings based on 608 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 7 Nov 2024
Great for a short stay. Lacjed cleaner dirtier . Aldo stag over night. There was a blackout/power cut but no members of staff to advise or ensure safety of guests
Comment from Hotel Management
22 Nov 2024 by The Ely Hotel, Hotel Management
Thank you for your review
4 out of 5
by A verified traveler

Posted 19 Oct 2024
.
Comment from Hotel Management
22 Nov 2024 by The Ely Hotel, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Posted 11 Oct 2024
Great pub with rooms / stayed here previously. Good rooms and bar area with large restaurant. Can’t really walk anywhere but that wasn’t a problem.
Comment from Hotel Management
22 Nov 2024 by The Ely Hotel, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler from uckfield

Posted 22 Sep 2024
2nd time at this hotel Good location for the golf
5 out of 5
by A verified traveler

Posted 4 Sep 2024
Had a nice relaxing stay. Staff were helpful and had a nice breakfast
Comment from Hotel Management
7 Sep 2024 by Steve - Hotel Manager, Hotel Management
Thank you for your kind reviewSincerely, Steve - Hotel Manager
5 out of 5
by A verified traveler

Posted 28 Aug 2024 on Hotels
Comment from Hotel Management
7 Sep 2024 by Steve - Hotel Manager, Hotel Management
Thank you for your review
4 out of 5
by A verified traveler

Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Steve - Hotel Manager, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Steve - Hotel Manager, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Posted 6 Aug 2024 on Hotels
Excellent friendly and clean
Comment from Hotel Management
7 Aug 2024 by Steve - Hotel Manager, Hotel Management
Thank you for your kind words. I will pass them on to the team.
2 out of 5
by A verified traveler

Posted 4 Aug 2024
Comment from Hotel Management
24 Aug 2024 by Steve - Hotel Manager, Hotel Management
It appears we must have fallen short of our normally high standards