Ratings based on 723 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Not worth the price
Comment from Hotel Management
27 Sep 2024 by Surestay by Best Western Camarillo, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Surestay by Best Western Camarillo, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Surestay by Best Western Camarillo, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 21 Aug 2024
by A verified traveler
Posted 6 Aug 2024
by A verified traveler
Posted 22 Jul 2024
Nice and clean. Good breakfast spread
by A verified traveler
Posted 22 Jul 2024
Whatever cleaning chemicals they use, doesn't make the rooms smell clean.
by A verified traveler
Posted 17 Jul 2024
by A verified traveler
Posted 12 Jul 2024
Boyfriend and I were in a newly renovated room and it was a lot nicer than I expected. Staff is nice and I wish I grabbed the name of one of the ladies in the breakfast nook, she was a sweetheart. Thanks for everything
by A verified traveler
Posted 8 Jul 2024
The room smelled like mold. It was so hot when we arrived because they left the AC unit off. Once you turn on the AC the mold smell gets worse. There was mold under the shelves in the tub/shower as well as in the toilet.
I asked for a refund because we ended up finding a better place but they charged me for one night. The workers were nice but considering the conditions I should have been fully refunded. People could get sick staying in that room.
Comment from Hotel Management
10 Jul 2024 by Surestay by Best Western Camarillo, Hotel Management
Thank you for your feedback.. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
