Ratings based on 78 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Empty apartment, just a few utensils, limited towels, bedding dirty. The worst apartment we ever stayed. I had to beg my wife and kids to stay there, since it was late. They want to clean the apartment when we left otherwise they will charge $50 on credit card.
The nice picture of the spa on their listing, well you have you pay $15 euros to access it. Terrible area, no dinning around, train track behind the building, far away from the main areas in Santander…
Never again, and please make yourself a favour and don’t fall for the spa picture from the listing , not worth it, and the buildings are in a industrial zone.
Comment from Hotel Management
14 Oct 2024 by Apartamentos Alday, Hotel Management
Buenas tardes,Lamentamos mucho que su estancia en nuestros apartamentos no fuera agradable. Al realizar el check in se le indicó que había reservado un apartamento. Usted pensó que era un hotel con todos sus servicios.En ningún momento se le indica que tiene que limpiar el apartamento, únicamente se solicita una fianza de 50, y si el apartamento se deja en buen estado no se cobra absolutamente nada.El spa tiene un coste extra de 10/persona por estancia. Y como habrá visto en nuestra ubicación, nosotros no nos encontramos en Santander, estamos ubicados en la localidad de Maliaño (Camargo), muy próximos a dos centros comerciales y a Santander.Muchas gracias.Un saludo
by A verified traveler
Posted 29 May 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by Apartamentos Alday, Hotel Management
Muchas gracias por alojarse en nuestros apartamentos.Un saludo.
by A verified traveler
stay before the flight
Posted 15 May 2024 on Hotelsit was lovely, very clean and big enough for a night, the only suggestion would be for the apartment to provide some coffee and milk or tea to ge able to make in the morning but it was really nice.
Comment from Hotel Management
22 May 2024 by Apartamentos Alday, Hotel Management
Muchas gracias por su valoración.Un saludo
by A verified traveler
Posted 2 May 2024
Unfortunately, we were only at the property for a few hours and it was night time, so we didn't really see anything other than the room and the front office. But what little we saw was promising. It's just unfortunate that they close the facilities early. My son wanted to use the gym and I wanted to get a massage but everything closes down at 10pm and we arrived at 9:30pm.
Comment from Hotel Management
22 May 2024 by Apartamentos Alday, Hotel Management
Muchas gracias por su valoración.Un saludo
by A verified traveler from miami
Posted 12 Jan 2024
No complaints, clean, excellent staff, shopping nearby, love the place that I stay one more night.
Comment from Hotel Management
13 Feb 2024 by Apartamentos Alday, Hotel Management
Muchas gracias por su estancia en nuestros apartamentos.Un saludo
by A verified traveler
Posted 15 Jun 2023 on Hotels
Comment from Hotel Management
16 Jun 2023 by Apartamentos Alday, Hotel Management
Muchas gracias por su valoración.Un saludo
by A verified traveler
Very comfortable and close to airport.
Posted 9 Jun 2023 on HotelsBrilliant place to stay. Spa a gym top notch and staff very friendly. All you could need in the apartment is included dishwasher etc. More towels be nice but it seems to be the norm these days.
Will definitely go back and stay again.
Comment from Hotel Management
12 Jun 2023 by Apartamentos Alday, Hotel Management
Muchas gracias por su valoración.Un saludo
by A verified traveler
Good hub for Cantabria
Posted 18 May 2023 on HotelsThe apartment complex is big and offers a wide variety of sports and wellbeing services. There are a few eateries around and two big, good restaurants around with different service hours set up, which are not so easy to follow. The 2 bedroom, one bathroom apartment is spacious and faces the swimming pool. It was closed at the time. The kitchen is well equipped. The parking is on site and secure. This location was the base to travel around to bigger cities with a one week rental, more affordable than hotels in those cities. Reception services are offered at the Spa Center, and it was OK. It wasn’t warm, just “matter of fact”, cold. It seems that they feel is too much to do. We recommend this property if in need of a comfortable, clean place to drive around exploring the Cantabria
Comment from Hotel Management
22 May 2023 by Apartamentos Alday, Hotel Management
Muchas gracias por su comentario.Un saludo
by A verified traveler
Posted 29 Mar 2023 on Hotels
Comment from Hotel Management
3 Apr 2023 by Apartamentos Alday, Hotel Management
Muchas gracias por su valoración.Un saludo
by A verified traveler
Posted 14 Mar 2023
Comment from Hotel Management
16 Mar 2023 by Apartamentos Alday, Hotel Management
Muchas gracias por su valoración.Un saludo
