Ratings based on 102 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Jorge Reis, Hotel Management
Dear Guest,Thank you very much for your review. We are delighted to know you enjoyed your stay with us and hope you come back in a near future.Best Wishes,Jorge Reis
by A verified traveler
Posted 19 Jul 2023
The most serene and relaxing hotel I’ve visited! The gardens surrounding the hotel are gorgeous and the food at the restaurant it absolutely delicious! Rooms are spacious with a huge tub to relax in and a firm bed. I would come back in an instant!
Comment from Hotel Management
19 Jul 2023 by Jorge Reis, Hotel Management
Dear Guest,We do appreciate very much your valuable comments. We are glad to know that you had an enjoyable experience with us and we must say thank you very much for visiting us and for sharing your experience. It will be a pleasure for us to welcome you back again in a near future.Best Wishes,Jorge Reis
by A verified traveler
Posted 16 Jul 2022
Great location for exploring the valleys around Pico Grande and Encumeada. Stunning gardens and very comfortable rooms. Brilliant views down the valley to the ocean.
Would have expected more vegan and vegetarian options from a bio hotel but otherwise a very good stay. Will definitely rent a car next time as taxis are very expensive around there and buses are infrequent.
Comment from Hotel Management
18 Jul 2022 by Jorge Reis, Hotel Management
Dear Guest,
We do appreciate very much your valuable comments. We are glad to know that you had an enjoyable experience with us and we must say thank you very much for visiting us and for sharing your experience. It will be a pleasure for us to welcome you back again in a near future.
Best Wishes,
by A verified traveler
Hotel Quinta da Serra
Posted 3 Apr 2022 on HotelsA nice hotel with friendly staff but dinner menu very limited and inadequate for a 5 star hotel.
Comment from Hotel Management
24 May 2022 by Jorge Reis, Hotel Management
Dear Guest,
thank you for your feedback, we will take your opinion seriously and keep improving our quality of service.
Kind Regards
by A verified traveler from Crewe, U.K.
Posted 23 Jun 2019 on Ebookers
Staff were very helpful, particularly allowing late check-out for evening flight. The building was spotless. Eco awareness: compartmentalised recycling bins in rooms. Lovely grounds including magnificent eucalyptus trees.
Comment from Hotel Management
24 Jun 2019 by Jorge Reis, Hotel Management
Dear Guest,
thank you for your kind feedback.
by A verified traveler
Posted 6 May 2019
Comment from Hotel Management
6 May 2019 by Jorge Reis, Hotel Management
Dear Guest,
thank you for your kind feedback.
by A verified traveler
Hotel Quinta
Posted 29 Apr 2019 on Hotelsthe service and hotel were fantastic. The weather in late March was disappointing, but the hotel made up for it with lovely breakfast and heated indoor pool and gym facilities.
Comment from Hotel Management
30 Apr 2019 by Jorge Reis, Hotel Management
Dear Guest,
thank you very much for your kind review. We hope that you can visit us again soon, and with better weather.
by A verified traveler
Posted 12 Mar 2019
We loved the garden and the quiet location. The indoor swimming pool was lovely.
Comment from Hotel Management
19 Mar 2019 by Jorge Reis, Hotel Management
Dear Guest,
thank you for you kind words.
by A verified traveler
Posted 11 Mar 2019
The location is perfect. Great breakfast and very helpful staff. Had a minor problem which has been solved in a prompt manner. The place is quiet and guest are mutually respectful.
Comment from Hotel Management
11 Mar 2019 by Jorge Reis, Hotel Management
Dear Guest,
from all Staff, we thank you for your kind words.
by A verified traveler
Posted 28 Dec 2018 on Ebookers
Comment from Hotel Management
31 Dec 2018 by JR, Hotel Management
Thank You
