Ratings based on 275 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2024
Great location at base of mountains, right by entrance to cablecar to mountain top. Great for walkers .
Restaurant menu possibly a little limited for British visitors but good snack options in bar area. Breakfast good- especially if you like wine with your croissants!
by A verified traveler
Posted 2 Oct 2024
Staff were very friendly, helpful and efficient. The room was clean and spacious. We had a very enjoyable lunch, dinner and breakfast. Up to the usual high standards we have come to expect from Paradores
by A verified traveler
Posted 24 Sep 2024
Great parking. Scenic location. Warm rooms.Charming period style room with excellent mountain view sun room balcony. Well maintained & clean. But...difficult luggage access. Requiring both lift and stair access. Reception staff came to room to guide and offered help though. No kettle,cups or tea coffee facilities. Unwanted mini bar though. Restaurant severely limited tables so strict booking time for dinner and breakfast were required or would not be available. Unclear on what was included on our half bord deal. Restaurant staff did their best enthusiastically but not enough of them per guest numbers so overwhelmed at times leading to poor attention particularly at breakfast. "Gourmet" ( pay extra!) dinner options very poorly cooked first night but OK second night. Chef certainly not luxury parador standard as expected. Bar very small & crammed with overspill diners who couldn't get restaurant bookings. So it was difficult to get served. We retreated to the huge guest sitting room which had zero atmosphere or facilities. Tables were full of used glasses, etc. from pre dinner drinkers. Very poor standard. We sat in bedroom with no after dinner refreshment.
Comment from Hotel Management
28 Sep 2024 by Recepción, Hotel Management
Dear Mr. John, Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at Parador de Fuente Dé . One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team.On behalf of the team at the Parador as well as on my own behalf, I would like to apologise for the disruption that you experienced during your stay and we deeply regret the inconvenience that this caused you.The management team have taken note of your comments and, as a result, we are planning to implement new measures that will allow us to offer you a better experience with Paradores.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,Reception Desk
by A verified traveler
Fantastic stay
Posted 17 Sep 2024 on HotelsAbsolutely stunning location. Staff were so friendly and helpful. Would throughly recommend to pay a visit and would love to return.
Comment from Hotel Management
28 Sep 2024 by Recepción, Hotel Management
Dear Ms. Tracey, Thank you for taking the time to share your opinion with us. It is a great pleasure to receive comments like yours about the staff and breakfast service at the Parador and we look forward to welcoming you back. Best regards, Reception Desk
by A verified traveler
Posted 3 Sep 2024 on Hotels
by A verified traveler
Posted 23 Aug 2024 on Hotels
by A verified traveler
Posted 9 Aug 2024
To relax and see nature.
Comment from Hotel Management
10 Aug 2024 by Parador Fuente Dé, Hotel Management
Dear Sandra,Thank you for your time to let us know your experience.It is a great satisfaction for us to receive your positive feedback and comments.We will be delighted to welcome you back.Kind regards,
by A verified traveler
Posted 2 Aug 2024
by A verified traveler
Posted 5 Jul 2024 on Hotels
by A verified traveler
Posted 30 Jun 2024
