Ratings based on 106 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jan 2021
by A verified traveler from Liverpool
Posted 15 Mar 2020
Wonderful stay 24th-February-13th-March
Beautifully kept grounds staff were so happy and friendly made you feel very welcome lovely pools breakfast was really nice and
Fresh .
Cleanliness was spot on. Free pick up to and from airport
Good food in restaurant lovely spa .
We will be back thank you 😊
by A verified traveler from Australia
Posted 5 Mar 2020
The rooms were a bit tired but aside from that the pool and restaurant's were very nice, breakfast was always a treat and the staff were exceptional in there efforts to assist with everyone's requests....also the lifeguards went above and beyond to help each and every guest get settled around the pool.....catching the courtesy bus into town and back every night was easy and straightforward....my wife and i stayed for 15 nights and would definitely stay at the tropical beach resort again....we would also like to thank the hotel for upgrading us to a ocean view room and we enjoyed the beautiful views and sounds of the waves at night
by A verified traveler
A memorable stay with my parents
Posted 26 Feb 2020 on HotelsAbsolutely wonderful
by A verified traveler from Melbourne
Posted 5 Feb 2020
Location was great, close and walking distance to other restaurants
Staff were very friendly and accomodating
by A verified traveler
Posted 24 Dec 2019 on Hotels
Resort is tired. Needs some thought!
Staff and breakfast Excellent.
Main Restaurant menu pictures
did not match food.
Garlic bread excellent.
Cleaning staff best ever!!
by A verified traveler
Posted 17 Nov 2019
Great staff and pool area.
The property needs a bit of maintenance done.
We like the layout of place, to us being in a high rise is not a holiday. Tropical resort is low level and it gives you a feeling of space
by A verified traveler from Australia
Posted 25 Oct 2019 on Lastminute
I love d the layout of the resort, the grounds were immaculate and the pool area very pleasing to the eye.
by A verified traveler
Posted 19 Oct 2019 on Hotels
We had an amazing time and the staff was so friendly and helpful. It’s right on the beach
by A verified traveler
Posted 15 Oct 2019
This hotel was wonderful. Great beach location, beach was beautiful and the pool waa also lovely. I can't say enough good things about the service I received from the staff. Upon arrival I was feeling unwell. I was travelling alone and after speninng a few hours in my hotel room without getting better I decided to go talk to reception to help me see a doctor. The two lovely ladies at reception called a doctor for me who came right to my hotel room to exam me and give me perscriptions. Afterwards they sent ginger tea to my room and followed up by phone call later on to make sure I was ok. I 100 percent recommend this hotel.
