Ratings based on 86 Verified Reviews

4.1 out of 5
68% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jul 2024
5 out of 5
by A verified traveler

The perfect place to stay in Caltagirone

Posted 23 May 2024 on Hotels
The perfect place to stay - perfect room, perfect large, hot shower, perfect food, perfect hospitality for a perfect price !!!!! Bellisimo - Bellisimo - Bellisimo !!!!! Sometimes bigger hotel can have kind of cold staff - the folks at Villa San Mauro are like the perfect family - they were awesome !!!!
Comment from Hotel Management
31 May 2024 by NIVIA , Hotel Management
Dear MichaelI would like to thank you for spending part of your precious time writing a review about your experience at NH Villa San Mauro.I am proud to see your satisfaction with the availability and kindness of all the staff. Their attention to your needs and kindness makes guest's experience even more pleasant. This is what we try to do every day to pamper you and make you feel at home, leaving you with an unforgettable memory.We invite you to come back and visit us so we can meet and exceed your expectations in a new NH ExperienceFeel at Home!Nivia Castronuovo, on behalf Simone Messina, General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 May 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2023 on Hotels
4 out of 5
by A verified traveler

Posted 15 Oct 2019 on Hotels
Comment from Hotel Management
21 Nov 2019 by Floriana Catalano, Hotel Management
Caro Eric Grazie per aver condiviso l'esperienza vissuta presso la nostra struttura. La Sua valutazione risulta essere indispensabile per la riuscita dei nostri obiettivi, cioè rendere il soggiorno dei nostri Ospiti assolutamente indimenticabile. Nell'attesa di riverderLa, continueremo a lavorare affinchè la Sua soddisfazione possa essere completa. Grazie ancora per averci scelto e Le auguriamo sempre una fantastica "Nh Experience" Floriana Catalano Front Office Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2019 on Orbitz
3 out of 5
by A verified traveler

Posted 31 Jul 2019
Restaurant breakfast was nice. Good eggs, cereal, sweets, meats. The restaurant dinner was terrible.
4 out of 5
by A verified traveler

NH Caltagirone

Posted 24 Apr 2019 on Hotels
Friendly staff, very helpful. Great food. They need to change the carpets. The overall appearance would be elevated if they did.
5 out of 5
by A verified traveler from Kensington, MD USA

Posted 24 Nov 2018
Beautiful hotel. The maintenance has not been done recently: the carpet right at the entrance could be in far better shape and probably should be replaced. The rooms are nice, but the mattresses are rather hard. Breakfast was amazing and delicious. All the staff are very friendly and attentive, doing their best to help the guests. I liked this hotel a lot and would definitely stay there again. I think it's better it is not in the town center, as those streets are small and narrow, it is instead a nice walk to the town's highlights.
Comment from Hotel Management
25 Nov 2018 by manager, Hotel Management
Dear Ricardo Thanks a lot for leaving a review about your experience to NH Villa San Mauro, and for have chosen us for the stay in the caramic city. The best gratification for me and all my team is your satisfaction, and know that our guests have lived a special stay. We work every day to feel you at home and welcome.thank's a lot for the advice about the carpet. About it, we are moving to improve and replace it. We look forward your return as soon as possible, to let you live a fantastic NH Experience ! Giovanni Cervera General Manager
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