Ratings based on 385 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Great service, lots of things to do: swimming pools, boat trips, snorkeling, activities. Enough restaurants never to eat in the same place twice!
Comment from Hotel Management
4 Nov 2024 by Amrish Jhugroo, Hotel Management
Dear Sara,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the range of activities and amenities our resort offers, from the swimming pools and boat trips to the snorkeling and dining options. It’s great to know that you found the variety in our restaurants to keep each meal unique and memorable.We look forward to welcoming you back soon for even more unforgettable experiences. Until then, please feel free to reach out if there’s anything we can assist you with for your next stay.Warm regards,Amrish Jhugroo Hotel Manager
by A verified traveler
Posted 6 Oct 2024
Quite place with nice beache and water activities. Food is quiet good as well and staff are excellent.
Comment from Hotel Management
6 Oct 2024 by Amrish Jhugroo, Hotel Management
Dear Adam,Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed the tranquility of our location, the beautiful beach, and the variety of water activities we offer.It’s wonderful to know that our culinary offerings and the service provided by our dedicated team contributed positively to your stay. Your kind words are truly appreciated and have been shared with the staff, who are always striving to create memorable experiences for our guests.We hope to have the pleasure of welcoming you back in the future for another relaxing and enjoyable stay.Warm regards,Amrish Jhugroo Hotel Manager
by A verified traveler
Posted 10 Jun 2024 on Hotels
From arrival to departure,we always were greeted with a smile and utmost courtesy.
The property is kept in pristine condition, various pool areas to suit family ,couples etc.
The all inclusive options are excellent value.
We got to chat with Mr Sachi Bundun( hope I got his name right !!) as he oversaw the personnel at meal times .He answered our queries and happy to throw in his suggestions.
We also want to commend Lensley who was always on hand to check if we needed drinks topped up by the bar or by the pool,always polite and happy to engage in conversation.
Last but certainly not least ,I chose the hotel for the eco friendly attitude and I was not disappointed.
The hotel is striving to educate guests on the importance of sustainable tourism, unnecessary wastage, banning the use of single use plastic.
We will definitely be returning to Zilwa .
Thank you
Comment from Hotel Management
15 Jun 2024 by Amrish Jhugroo, Hotel Management
Dear Wendy,Thank you very much for your wonderful review following your recent stay at Zilwa Attitude. We are delighted to hear that from your arrival to your departure, you were consistently greeted with smiles and the utmost courtesy.It's great to know that you found our property in pristine condition and appreciated the variety of pool areas catering to both families and couples. We are pleased that you found our all-inclusive options to be excellent value.Your special mentions of Mr. Sachi Bundun and Lensley are deeply appreciated. We will be sure to pass on your kind words to Sachi, who will be pleased to know that his attentive oversight during meal times and helpful suggestions added to your dining experience. Lensley will also be thrilled to hear that his diligent efforts to keep your drinks topped up, whether at the bar or by the pool, were recognized and valued.We are especially proud to hear that you chose our hotel for its eco-friendly ethos and that it met your expectations. At Zilwa, we are committed to educating our guests on the importance of sustainable tourism, reducing unnecessary waste, and eliminating single-use plastics. Your recognition of these efforts encourages us to continue our journey towards sustainability.We look forward to welcoming you back to Zilwa Attitude for more memorable experiences. Thank you again for your kind words and your support of our green initiatives.Warm regards,Amrish JhugrooHotel Manager
by A verified traveler
Posted 5 Jun 2024
The mosquitos are a big problem for anyone coming to this property.
Also they don’t have room service which is inconvenient at times.
They allow random sellers to come to the beach and try to sell you random stuff for way over their value.
Also the taxi and rental car they work with are extremely expensive compared to outside.
Staff is lovely and helpful and room is nice.
Food was always decent with many options to chose from.
Comment from Hotel Management
5 Jun 2024 by Amrish Jhugroo, Hotel Management
Dear Saif,Thank you for taking the time to share your feedback following your stay at our property.We are sorry to hear that you encountered issues with mosquitoes and found the lack of room service inconvenient. We understand how these factors can impact your experience, and we are continuously working to improve our guests' comfort. Your comments are very important to us, and we will pass them on to our management team for further consideration.Regarding the beach vendors, we are currently working to strengthen our security measures to ensure a more peaceful environment for our guests. We also regret that you found our taxi and car rental services to be expensive. Kindly note that the beach hawkers are authorized to operate on this beach by the authorities and is not an employee of our hotel. We therefore do not interfere in his pricing policy and encourage our guests to book trips with Tour Operators who are present within the hotel..We are delighted to know that you found our staff lovely and helpful, and that you enjoyed the comfort of our rooms. It is also pleasing to hear that you appreciated the variety of our dining options.Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,Amrish JhugrooHotel Manager
by A verified traveler
Posted 22 May 2024
Great staff and service! The hotel was incredible and had so many activities on site. The food was amazing and we had a fantastic holiday here - I couldn't recommend this hotel enough!
Comment from Hotel Management
3 Jun 2024 by Amrish Jhugroo, Hotel Management
Dear Vikesh, Thank you for your wonderful review! We're thrilled to hear that you had such a fantastic holiday at our hotel. It’s great to know that you enjoyed our wide range of activities, amazing food, and found our staff and service to be exceptional.We truly appreciate your recommendation and look forward to welcoming you back for another incredible stay in the future.Best regards,Amrish JhugrooHotel Manager
by A verified traveler
Posted 16 Jan 2024 on Hotels
Comment from Hotel Management
16 Jan 2024 by Amrish Jhugroo, Hotel Management
Hello R, Thank you for taking the time to provide your rating. We appreciate your input and are always looking for ways to improve. If there's anything specific you'd like to add or any additional feedback you have, please feel free to share. Your insights are valuable to us, and we are committed to ensuring your experience with us is exceptional.We look forward to hearing from you.Best regards, Amrish JhugrooHotel Manager
by A verified traveler
Posted 21 Oct 2023
Overall it was a good stay for a night however I think there are better hotels in the north of the island. For exemple, I much prefer their more boutique hotel Tropical. Cosier and more friendly. Thought we would try another hotel from the Attitude group. That being said, I think it’s a great hotel group for families.
The staff seemed a little unmotivated and absent. We tried to go eat at their beach restaurant but it was booked out for a private event. Also their other à la carte restaurants were reserved for guests staying more than three nights so that was a little annoying.
It is also worth noting that to go on their private island you have to eat there and reserve in advance. You can go on the island by kayak for exemple. Seems a bit cheeky.
Comment from Hotel Management
25 Oct 2023 by Amrish Jhugroo, Hotel Management
Hello Sophie, We thank you for taking the time to review your recent experience at Zilwa Attitude.We are glad to read your kind words regarding our resort, but we regret that you left us not fully satisfied.Regarding the behaviour of some of our Family Members with great concern. Rest assured that this is not our usual standard. I would like to share that we have strengthened our ongoing training program for all our Family Members and even our young recruits.I have shared your comments with my team for improvements.We would like to share with you our sincere apologies for this experience you did not fully enjoy.I sincerely hope we shall be able to regain your trust and that we will have the pleasure once again to welcome you at Zilwa Attitude.Warm regards,Amrish JhugrooHotel Manager
by A verified traveler
Posted 18 Sep 2023 on Hotels
Comment from Hotel Management
20 Sep 2023 by Amrish Jhugroo, Hotel Management
Dear Aurelie, Thank you for rating us.We look forward to the next opportunity to be at your service.Kind regards,Amrish JhugrooHotel Manager
by A verified traveler
I'd happily come back again!
Posted 10 Sep 2023 on HotelsNice clean modern hotel.
Amazing views
Great selection of pools and restaurants.
Kids club, Tai Chi, Archery and water activities were all excellent.
Staff friendly and helpful.
Comment from Hotel Management
11 Sep 2023 by Amrish Jhugroo, Hotel Management
Dear Alan, We are happy to read your stay with us went on smoothly and better than your expectations.Thank you so much for your very kind words, which truly means a lot to each one of us. Your special feedback about the entire team especially to those who you have mentioned. They are much delighted to hear about your praise for them. For each of us our guest experience matters the most and such kind words of appreciation of our efforts by our guests drives us to do it consistently.We look forward to the next opportunity to be at your service.Warm regards,Amrish JhugrooHotel Manager
by A verified traveler
Posted 20 Jul 2023
Absolutely loved ZIlwa. The rooms are clean and lovely the food and staff are great the entertainment 10/10 . They have free paddle boat you can take out and they have a small island a boat picks up every 15 mins you have a a barbecue lunch on there. If you consider Zilwa definitely go for All inclusive as the food is amazing.
They have a shop and car hire place across the road so if you want to travel around the island it’s idea to hire a car . Is really safe to drive they do 20-30 mh . I would recommend traveling around to see other beaches and the capital port Lou’s otherwise there’s not much around calodyne where Zilwa is but there is so much going on at Zilwa you don’t have to
Leave there . Thank you Zilwa we hope to come back again.
Comment from Hotel Management
28 Aug 2023 by Guillaume Tyack, Hotel Management
Hi Nuran,Many many thanks for these glowing lines!We appreciate you taking time to share your feedback online and it is really rewarding to know that we succeeded in providing you a memorable stay that left you truly satisfied.Your comments will serve as an added inspiration for us to consistently maintain the high standards which you have experienced during your recent stay. Rest assure that your praises has been shared among the entire team especially to those who you have mentioned.We look forward to the next opportunity to be at your service.Warm regards,Guillaume TyackCluster General Manager
