Ratings based on 15 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jul 2024
For the price it wasn’t bad. Rooms not terribly clean and the property wasn’t in the best condition but it was comfortable when the AC ran for a few hours in the room.
by A verified traveler
Posted 3 Feb 2024
Decent room, but horrible beds! Staff was pleasant.
I wouldn't stay for more than a couple nights - beds killed our backs.
by A verified traveler
Posted 14 Jan 2024
Good location and staff are very nice!
by A verified traveler from Anaheim
Posted 23 Nov 2023
by A verified traveler from Anaheim
Posted 18 Nov 2023
by A verified traveler
Posted 23 Jul 2023 on Hotels
by A verified traveler
A great stay
Posted 2 Apr 2022 on HotelsBeen here several times before, always a good stay. This trip I had a bacterial infection from being in the jungle earlier which required medical attention and special accommodations from the hotel. They were exceptionally gracious and helpful. Always great staff here
Comment from Hotel Management
6 Apr 2022 by Operations Manager, Hotel Management
Good afternoon dear Gregg, thank you for choosing us on your last visit to our city, we are very happy to have had you in our hotel Once again thank you for sharing your experience about your stay in our hotel, come back soon
Best regards ,
Rosa Quijandria
Operations Manager
Hotel Del Castillo Plaza
by A verified traveler
Posted 8 Feb 2022 on Hotels
by A verified traveler
Posted 14 Aug 2021 on Hotels
by A verified traveler
Posted 21 Feb 2021
The staff is so kind / helpful and rooms clean. I stay here every time I come through pulculpa. Thank you
Comment from Hotel Management
24 Feb 2021 by Front Desk Managment, Hotel Management
Thanks for your preference
We hope to see you soon! :)
