Ratings based on 3 Verified Reviews

2.0 out of 5
2.3 Room cleanliness
2.0 Service & staff
2.0 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Hidden charges and taxes are high here

Posted 17 Mar 2023 on Hotels
Hidden charges stay away. I bookedand paid online and the check in process was very difficult. They wanted me to pay again. I explained that I paid already. I do not speak Spanish. I should have. It my losses and left. I only stayed 1 night. The neighborhood is so so. At check out I was basically charged in fees and taxes more than what I paid for the room on the website. I paid but strongly advise staying away from this hotel.
4 out of 5
by A verified traveler from Glattbrugg

Posted 15 Jan 2022 on Ebookers
The room was exactly as described and pictured, it was a super bright corner room with a beautiful view overlooking the Plaza de Caicedo. The city noises started early and ended late in the evening, but it was usually quiet late at night. The hotel had to ask what laundry I had given to return the correct clothes to me. The staff were always polite. I would stay there again.
1 out of 5
by A verified traveler from Bonao

Posted 24 Mar 2022 on Orbitz
La ubicación está en una zona muy peligrosa, todo el hotel tenia un olor a combustible diesel, llegamos a las 11pm y tuvimos que irnos de ese hotel en una hora ya que las personas conque andaba no soportaron el olor y temieron enfermarse, llame a orbitz inmediatamente para que me ayudaran y por ser esa hora no pudieron hacer nada, tuvimos que buscar otro hotel a esa hora lo cual nos salió muy costoso, espero la respuesta de ustedes para que me reembolsen el dinero que pagamos.